Restaurant Manager

Socket.dev; Houston (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible schedules

Up to17 days of Paid Time Off

401(k) match

Medical, dental and vision insurance

Mental health services

Growth and development opportunities

Job summary

Mexican Sugar is seeking an experienced Service Manager to lead shifts and support front-of-house operations, preparing the restaurant and team for service while upholding hospitality and standards.

This role requires 2+ years of restaurant management in high-volume settings, a passion for upscale Latin-inspired service, and the ability to coach Team Members, manage scheduling, and partner with Culinary and Bar teams to deliver memorable guest experiences.

Qualifications

• 2+ years of restaurant management experience in a high-volume, full-service environment.
• Premium/upscale or high-end restaurant experience preferred.
• Proven ability to lead shifts, coach Team Members and uphold hospitality and operational standards.
• Bilingual English and Spanish skills are a plus.
• Food Manager certification required.

Responsibilities

• Lead successful shifts through preparation, communication and follow-through.
• Drive sales through memorable Guest experiences and high-energy leadership.
• Monitor labor, staffing and productivity and make adjustments as needed.
• Support scheduling, inventory, ordering and cost-control responsibilities.
• Maintain a safe, organized and polished restaurant.
• Deliver attentive service and conduct regular visits and walks-through.
• Resolve Guest concerns promptly and with sound judgment.
• Partner with Culinary and Bar Teams to deliver seamless service.
• Support events and activations that bring the Brand DNA to life.

Skills

Restaurant management

Leadership

Communication

Problem solving

Bilingual (English/Spanish)

Education

Food Manager certification

Job description

At Mexican Sugar, bold flavor and elegant presentation come together to create refined Pan-Latin dining experiences. Everything we serve is made from scratch using authentic ingredients and traditional cooking methods.

We bring a lavish, authentic Latin American atmosphere to life for our Guests, powered by the talents and contributions of every person on the team. A passion for innovative Latin-inspired cuisine, exquisite small-batch cocktails and premium tequilas isa must.

JOB SUMMARY

We are seeking an experienced Manager to lead successful shifts and support front-of-house operations at Mexican Sugar. As a Service Manager, you will prepare the restaurant and team for service, uphold ourstandardsand create a luxurious Latin American environment for our Team Members and Guests.

COMPENSATION

Salary Range: $60,000-$75,000 per year,plus monthly profit share

BENEFITS: THE GOOD STUFF

• Flexible schedules

• Up to17 daysof Paid Time Off

• 401(k) match

• Medical, dental and vision insurance after60 days

• Free access to mental health services

• Growth and development opportunities

EXPERIENCE AND QUALIFICATIONS

• 2+ years of restaurant management experience in a high-volume, full-service environment

• Premium,upscaleor high-end restaurant experience preferred

• Proven ability to lead shifts, coach Team Members and uphold hospitality and operational standards

• Results-driven,trustworthyand team-oriented leadership style

• Strong communication,organizationand problem-solving skills

• Bilingual English and Spanish skills are a plus

• Food Manager certificationrequired

• Ability towork days, evenings, weekends and holidays as business needs require

• Must be able to stand for extended periods and lift up to 50 pounds.

KEY RESPONSIBILITIES

BUSINESS DRIVER

• Lead successful shifts through thoughtful preparation, clearcommunicationand consistent follow-through

• Drive sales through memorable Guest experiences and high-energy, service-oriented leadership

• Monitor labor, staffing and productivity andmake adjustmentsas needed

• Support scheduling, inventory,orderingand cost-control responsibilities

• Maintain a safe,organizedand polished restaurant

EXPERIENCE CURATOR

• Deliver attentiveservice thatremainstwo steps ahead of our Guests' needs

• Maintain a visible presence and conduct regular table visits and restaurant walkthroughs

• Resolve Guest concerns promptly, professionally and with sound judgment

• Ensure food and beverages meet our quality,recipeand presentation standards

• Partner with the Culinary and Bar Teams to deliver seamless service

• Supportspecial eventsand activations that bring Mexican Sugar's Brand DNA to life

PEOPLECHAMPION

• Assistwith hiring, onboarding,trainingand developing Team Members

• Ensure the team has the knowledge,toolsand resources necessary to succeed

• Create a positive, accountable culture through consistent coaching,recognitionand feedback

• Fosterstrong communicationand collaboration between the front-of-house and culinary teams

AOR OWNER

• Own your designated Area of Responsibility and its operational and financial results

• Complete assigned scheduling, inventory,trainingand administrative responsibilities accurately and on time

• Identifyopportunities for improvement and communicate thoughtful solutions

• Participate in Manager meetings and support other AORs when business needs require

OPERATIONAL LEADER

• Complete opening and closing responsibilities and ensure the restaurant is prepared for service

• Maintain accountability for service execution,cleanlinessand operational readiness

• Ensure responsible alcohol service and proper food safety,sanitationand workplace safety practices

• Follow our policies and all applicable legal and regulatory requirements

Weparticipatein the E-Verify program. As part of our commitment tomaintaininga legal workforce, we verify the employment eligibility of all new hires through E-Verify.

Equal Opportunity Employer