Restaurant Manager

Cinemark USA, Inc; Frisco (TX); On-site; USD 53,000 - 66,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark is seeking a Restaurant Manager to oversee daily restaurant operations, lead a team, and ensure service aligned with Cinemark brand standards.

The role emphasizes coaching, training, budgeting, and event-driven sales growth, with flexible hours including evenings, weekends, and holidays. Strong English communication and leadership are essential in a fast-paced environment.

Qualifications

• Must be at least 18 years of age.
• High School or GED preferred.
• Minimum of 2–5 years of restaurant supervisory experience preferred.
• Completion of Cinemark's Management Accreditation Program courses: Management Foundations, Annual Certifications, MAP Core.
• Food handling training and any local/state mandated certifications if required.
• Alcohol service training for those working with alcohol.

Responsibilities

• Trains and coaches Team Members to serve Guests courteously and promptly.
• Interacts with Guests to create a friendly and upbeat atmosphere.
• Completes administrative functions and cash handling procedures.
• Manages alcohol service per state/federal laws and Cinemark policy.
• Organizes events to drive sales and traffic; conducts inventory and ordering as needed.
• Ensures equipment maintenance, adherence to budgets, and growth in profits.

Skills

Team Management

Guest Service

Cash Handling

Alcohol Service

Event Organization

Training & Coaching

English Fluency

Bilingual English/Spanish

Time Management

Budget & Cost Control

Education

High School or GED

Management Accreditation Program

Job description

Join Our Team:

A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.

Role Summary:

A Restaurant Manager oversee the day-to-day operations and performance of the restaurant. They will take an active role in the development, training, planning and execution required for building a team in a restaurant. They will manage Team Members and the process for delivering quality service to all Guests within the restaurant. A Restaurant Manager will adhere to Cinemark's brand standards for timeliness, accuracy, guest service, and experience!

Responsibilities:

The essential duties and responsibilities of a Restaurant Manager include, but are not limited to, the following:

• Trains and coaches Team Members to serve Guests in a courteous and timely manner
• Interacts verbally with Guests creating a friendly and upbeat atmosphere
• Completes assigned administrative functions
• Ensures cash handling procedures are completed according to company and brand policy
• Manages service of alcohol according to all state and federal laws and regulations
• Organizes and promotes events with the purpose of driving sales and traffic
• Conducts regular inventory and ordering as necessary
• Ensures the maintenance of all associated equipment
• Adheres to budgets, increases profits through cost managements and sales growth
• Knowledgeable on industry trends
• Ensures that Team Members follow the dress code
• Learns and follows the policies and procedures as established in Cinemark's Guidelines. Enforces these with all staff fairly and consistently
• Reports all Employee relations issues to the General Manager (In the absence of the General Manager, management should report Employee relations issues to www.convercent.com)
• All management members must follow the Employee Relations Reporting Protocol
• All management members are held at a high work ethic standard and code of conduct
• Consistently identifies and sanitizesEmployee and Guest high-contact areas
• Properly utilizes Personal Protective Equipment while completing position-specific tasks
• Adapts to the frequency and scope of required cleaning tasks
• Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
• Performs other work-related duties as assigned

Requirements:

• Must be at least 18 years of age
• High School or G.E.D. graduate preferred
• Minimum of 2-5 years of restaurant supervisory experience preferred
• Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark's Management Accreditation Program
• Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
• Management members who work with alcohol are required to complete a Safe Alcohol Service training program
• Availability to work flexible hours which include evenings, weekends, and holidays
• Requires regular and consistent attendance
• Has an energetic and friendly attitude during each shift
• Provides excellent Guest service
• Accurate cash handling and basic math skills
• Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
• Ability to work in a team environment and independently
• Ability to take and follow direction
• Responds with a sense of urgency
• Excellent time management, organizational skills, and attention to detail
• Ability to recruit, train, and lead others
• Must be able to resolve conflict
• Bilingual English/Spanish preferred

Physical and Environmental Requirements:

• Frequent bending, kneeling, and lifting up to 50 lbs.
• Frequent standing, walking and reaching around the theater.
• Noise level may be moderate to high at times.
• Be able to work in a standing position for extended periods of time.

Benefits Available:

At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.

• Employee Discount
• 401(k) Matching*
• Growth Opportunities
• Education Assistance*
• Health Benefits*
• Parental Leave*
• Paid Time Off*
• Daily Pay*
• Free Movies*

*Benefits may vary by career category, so be sure to check the specific details on our career site.

DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.

Cinemark is an Equal Opportunity Employer

Pay Range: 53,037.48 - 66,296.85