Theater Manager (1168)

US003 CNMK Texas Properties, LLC.; Waco (TX); On-site; USD 45,000 - 57,000; Full time

Benefits offered by this job

Employee Discount 401(k) Matching*

Growth Opportunities Education Support

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark USA, Inc. in Texas seeks a Theatre Manager to assist the General Manager in operating the theatre and to oversee all theatre functions. This role involves training team members, managing reports, inventories, and safety compliance.

You must be 18+, have a high school diploma or GED, and have at least 6 months as an Assistant Manager in theatre. Previous Senior Assistant Manager experience and completion of Cinemark’s Management Accreditation are preferred.

Qualifications

• 18+ years of age and able to work evenings, weekends, holidays
• High School diploma or GED preferred
• Minimum 6 months as Assistant Manager in a theatre environment
• Senior Assistant Manager experience preferred
• Completion of Cinemark’s Management Accreditation Program and pass of Comprehensive Assessment
• Food handling training and any required local/state certifications
• Safe Alcohol Service training if handling alcohol
• Strong attendance, punctuality, and flexibility for shifts

Responsibilities

• Follows General Manager direction and supports decisions
• Oversees all theatre job functions and departments
• Acts as Manager On Duty in GM's absence
• Trains and coaches Team Members
• Assists with monthly inventories and product orders
• Prepares administrative and special reports
• Ensures safety, cleanliness and high customer service standards
• Maintains dress code and professional conduct
• Handles cash accurately and communicates with guests effectively

Skills

Leadership

Communication

Customer service

Team training

Cash handling

Time management

English fluency

Education

High School diploma or GED

Management Accreditation Program

Job description

A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.

Role Summary:

Cinemark Theatre Managers assist the General Manager in the operation of the theatre, in addition to the duties of a Senior Assistant Manager. It is suggested that either the General Manager or Theatre Manager be on duty when the theatre is open for business. They will participate in Team Member training, management team training, building maintenance, cash control, and completion of reports. They must be able to personally perform and/or effectively oversee all job functions in the theatre.

Responsibilities:

• Follows the direction of the General Manager
• Supports General Manager’s decisions in communication with Team Members
• Responsible for working in all departments and all theatre job functions
• Acts as the ‘Manager On Duty’ in the General Manager’s absence
• Trains and coaches Team Members in their specific job functions
• Assists in the preparation of administrative and special reports for the General Manager
• Assists the General Manager with monthly inventories and product orders
• Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition
• Reports the need for building, property, and equipment repairs to the General Manager
• Follows the policies and procedures as established in Cinemark’s guidelines.
• Enforces these with all Team Members fairly and consistently
• All Employee relations issues should be reported to and handled by the General Manager (In the absence of the General Manager, members of management should report Employee relations issues to www.convercent.com)
• All management must follow the Employee Relations Reporting Protocol
• All management is held at a high work ethic standard and code of conduct
• Ensures that theatre Team Members follow the dress code
• Interacts with Guests for improved service in the theatre and ensures that Team Members are providing excellent Customer service
• Consistently identifies and sanitizes Employee and Guest high-contact areas
• Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
• Properly utilizes Personal Protective Equipment while completing position specific tasks
• Adapts to the frequency and scope of required cleaning tasks
• Performs other work-related duties as assigned

Requirements:

• Must be at least 18 years of age
• High School or G.E.D. graduate preferred
• Must work as an Assistant Manager for a minimum of 6 months in a theatre environment
• Senior Assistant Manager experience preferred
• Completion of Cinemark’s Management Accreditation Program, and passing of the Comprehensive Assessment testing process.
• Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
• Management members who work with alcohol are required to complete a Safe Alcohol Service training program
• Availability to work flexible hours which include evenings, weekends, and holidays (Must work at least 40 hours per week)
• Requires regular and consistent attendance
• Has an energetic and friendly attitude during each shift
• Provides excellent Guest service
• Accurate cash handling and basic math skills
• Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities.
• Must be able to effectively and regularly converse in and comprehend English
• Ability to work in a team environment and independently
• Ability to take and follow direction
• Responds with a sense of urgency
• Excellent time management, organizational skills, and attention to detail
• Ability to train and lead others
• Must be able to resolve conflict

Physical and Environmental Requirements:

• Frequent bending, kneeling, and lifting up to 50 lbs.
• Frequent standing, walking and reaching around the theater.
• Noise level may be moderate to high at times.
• Be able to work in a standing position for extended periods of time.

Benefits Available:

• Employee Discount 401(k) Matching*
• Growth Opportunities Education Assistance*
• Health Benefits*
• Parental Leave*
• Paid Time Off*
• Daily Pay*
• Free Movies*

*Benefits may vary by career category, so be sure to check the specific details on our career site.

Cinemark is an Equal Opportunity Employer

DISCLAIMER:

WARNING: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc. Cinemark is an Equal Opportunity Employer

Pay Range: 45,460.70 - 56,825.87