Restaurant Manager

Capriotti's; Enfield (CT); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive Pay

401k

PTO

Free food while working

Paid Training

Employee discount

Performance bonus

Job summary

Capriotti's in Enfield, CT is seeking a Restaurant Manager to lead operations in a fast-paced environment. You will recruit and develop a top team, ensure food quality and service standards, manage schedules, and uphold Capriotti's dedication to guest satisfaction.

The role requires strong leadership, cost control, cash handling, and participation in brand marketing initiatives. Our culture values people, growth, and a commitment to quality.

Qualifications

• Service Orientation - Actively looks for ways to help others.
• Time Management - Multi-tasking ability; stay hands-on during busy shifts while maintaining guest satisfaction, product quality and team performance.
• Computer/Technology - Experience with POS systems; proficient with computer use (email, spreadsheets, and documents).
• ServSafe Certification is a PLUS

Responsibilities

• Builds teams by identifying, recruiting, and hiring the best in the available talent pool.
• Coaches, develops, and motivates the shop's Team Members by following Capriotti's training standards; identifies and addresses the additional development needs of the individuals on the team to encourage growth and retention.
• Prepares team schedules with a focus on operational excellence and cost management without sacrificing Guest satisfaction and team morale.
• Equitably shares the team workload to maintain a positive work environment and ensure service standards.
• Monitors budgets, cost of goods sold, labor, payroll records, and all other financial transactions related to the shop.
• Promotes an environment of salesmanship by encouraging a culture of suggestive selling and counter service at the register.
• Utilizes effective purchasing, inventory, receiving, and waste-monitoring procedures.
• Participates in brand-wide and Local Shop Marketing (LSM) initiatives and demonstrates leadership in marketing efforts.
• Fosters positive relationships with Team Members, Guests, vendors, and Capriotti's brand partners.

Skills

Service Orientation

Time Management

Computer/Technology

ServSafe Certification

Tools

POS Systems

Job description

Benefits/Perks

• Competitive Pay
• 401k
• PTO
• Free food while working
• Paid Training
• Employee discount
• Performance bonus

Company Overview

Capriotti's Sandwich Shop is a dynamic, Fast Casual

restaurant company. We are currently looking for a restaurant Manager at our 190 Elm St. Enfield,

CT location. Capriotti's is a fast-paced environment with strong core values and fun. If

you are prepared to grow your career, wear multiple hats, and be part of a

fast-paced team with a focus on exceptional QUALITY & SERVICE, this may be

the role for you.

We are a company that understands that our most important

asset is our people! Everyone is valuable, and every contribution counts!

Restaurant Manager Job Summary

Sharing Our Passion One Sandwich at a Time: Accomplishing

Capriotti's mission begins and ends with you. You are the face of the company

and will provide Uncompromising Standards of Quality and Service by ensuring

hot food is always served hot, cold food cold, all food fresh, in a clean

environment, in full uniform with a smile.

Restaurant Manager Responsibilities

• Builds teams by identifying, recruiting, and hiring the best in the
• available talent pool and utilizes good performance management strategies
• to retain talent.
• Coaches, develops, and motivates the shop's Team Members by
• following Capriotti's training standards; identifies and addresses the
• additional development needs of the individuals on the team to encourage
• growth and retention.
• Prepares team schedules with a focus on operational excellence and
• cost management without sacrificing Guest satisfaction and team morale.
• Equitably shares the team workload to maintain
• Role models the standards and maintains the culture for delivering
• CAPtivating Service to Guests.
• Monitors compliance with health, safety, and building relations
• regarding food preparation, serving, and building maintenance.
• Prepares all products according to Capriotti's specifications, using
• the correct portion, quality, and product presentation controls.
• Maintains the integrity of Capriotti's recipes to ensure a
• consistent Guest experience at any Capriotti's location.
• Responsible for cash management and bank deposits.
• Monitors budgets, cost of goods sold, labor, payroll records, and
• all other financial transactions related to the shop.
• Promotes an environment of salesmanship by encouraging a culture
• of suggestive selling and an orientation towards counter service versus cashier mindsets at the register.
• Utilizes effective purchasing, inventory, receiving, and
• waste-monitoring procedures.
• Actively participates and promotes all brand-wide and local
• marketing initiatives; demonstrates leadership in Local Shop Marketing
• (LSM).
• Utilizes effective communication skills (oral, written, and
• listening) to foster positive relationships with Team Members, Guests,
• vendors, and other members of the Capriotti's brand.
• Establishes an environment of trust within the shop; including Team
• Members, Guests, vendors, and others.
• Demonstrates emotional resilience under pressure and during changing
• priorities.
• Analyzes information and evaluate results to choose the best
• solution for problem-solving.

Restaurant Manager Qualifications

Skills and Knowledge:

• Service Orientation - Actively looks for ways to help others.
• Time Management - Demonstrates ability to multi-task; can remain
• hands-on during a busy shift without losing focus on the guest, product
• quality, and team performance; organizes, plans, and prioritizes daily and
• weekly tasks/projects.
• Computer/Technology - Experience in POS systems and proficiency in
• the use of a computer (e-mail, spreadsheets, and other documents).
• ServSafe Certification is a PLUS

Physical Requirements:

• Ability to withstand work conditions in temperatures of 0◦F or less and up to 100◦F.
• Ability to move throughout the restaurant for extended periods at a
• time.
• Can move 50 lbs. for a distance of up to 10 feet.
• Ability to balance and move up to 25 lbs. for distances of up to 50
• feet.

Enfield

Founded in 1976 in Wilmington, Delaware by siblings Lois and Alan Margolet, Capriotti's was born from a desire to create something unique while honoring family heritage. To this day the whole roast turkeys, quality meats & cheeses, and fresh rolls and produce continue to impress our patrons and earn awards across the country.