Restaurant Manager

PJW Restaurant Group; Doylestown (Bucks County); On-site; USD 56,000 - 60,000; Full time

Job summary

PJW Restaurant Group is hiring a Restaurant Manager for their Doylestown location. The role involves overseeing daily restaurant operations, supporting the General Manager, and ensuring high levels of guest satisfaction. Ideal candidates will have supervisory experience and ServSafe Certification, combined with a passion for leading a dynamic team and providing exceptional customer service.

Benefits

401(k) & 401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Paid training

Referral program

Weekly pay

Employee perks program

Qualifications

• At least 1 year of supervisory experience in a high-volume, full-service restaurant.
• ServSafe Certification required.
• Ability to lead and make decisions using restaurant management guidelines.

Responsibilities

• Ensure all guests receive responsive, friendly service at all times.
• Control cash and receipts by adhering to cash handling procedures.
• Develop and train staff in service and food presentation.

Skills

Customer Service

Leadership

Communication

Problem Solving

Education

ServSafe Certification

Supervisory experience in restaurant

Job description

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This range is provided by PJW Restaurant Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$56,000.00/yr - $60,000.00/yr

Now hiring Front of House Managers at PJ Whelihan's Restaurant + Pub in Doylestown, PA!

Our Front of House Restaurant Managers are instrumental in our day-to-day restaurant operations. In this role, you’ll support the General Manager in the planning, organizing, and training necessary to achieve restaurant objectives. As a Restaurant Manager with PJWRG, you’ll oversee sales, labor and food costs, employee hiring and retention, guest service, food quality, and sanitation.

With a name that pays tribute to our founder’s grandfather, each PJ Whelihan’s has a somewhat unique feel, but all are neighborhood establishments that deliver a great guest experience. Inside you’ll find an impressive TV package that helps make PJ’s the best place to catch all the sports action around a busy bar with a huge selection of beer on tap, including PJW Copper Lager, the signature house beer brewed by Victory Brewing Company. PJs famous wings are a community tradition that has built loyal customers and true fans.

Front of House Manager Responsibilities:

• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Must be present and supportive for servers and hostess staff and check-in with guests to validate service consistently meets standards.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Partner with the General Manager in making employment and termination decisions.
• Fill in where needed to ensure guest service standards and efficient operations in Front or Back of the House.
• Continually strive to develop your staff in all areas of service, food presentation, safety and sanitation.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Provide timely and constructive feedback and coaching to employees regarding their performance. Ensure both positive and negative performance is documented and communicated accordingly.
• Assist General Manager to develop, plan and carry out restaurant marketing, advertising and promotional activities and campaigns.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Schedule servers and hostesses as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
  
  
  

Front of House Manager Qualifications:

• At least 1 year of supervisory experience in a high-volume, full-service restaurant concept
• ServSafe Certification required
• Ability to lead and make decisions using, restaurant management guidelines
• Ability to analyze P & L statements and work within a budget
• A friendly, approachable attitude and ability to communicate effectively to employees, management and guests
• Have a “can-do” attitude, initiative, and the willingness to learn and execute quickly
• Ability to manage multiple priorities and tasks
• Possess basic computer skills and the ability to work with a scheduling, time and attendance and POS system
  
  
  

About PJW Restaurant Group:

PJW Restaurant Group has been successful for more than three decades by striving for more. Our energy manifests itself in every concept we create, dish we develop, and drink we serve. We are dedicated to providing experiences that our guests look forward to.

We draw inspiration - and sustenance - from both the neighborhoods we are rooted in and our more than 1,800 employees. Nothing makes us happier than seeing a serving job get passed down from sibling to sibling or watching a line cook grow into a manager.

PJW Restaurant Group creates community destinations. We never stop pushing ourselves to elevate all we offer our guests, and we never settle for less than our best.

Nothing moves forward by standing still, so we will continue growing, continue innovating, and continue raising the bar.

Pay: $56,000.00 - $60,000.00 per year

Benefits:

• 401(k) & 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Referral program
• Weekly pay
• Employee perks program

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

Referrals increase your chances of interviewing at PJW Restaurant Group by 2x

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