Restaurant Manager

Steak 'n Shake S South Blvd Charlotte; Charlotte (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Meal Discounts

Flexible Scheduling

Next Day Pay

401(k) Plan

Job summary

Steak ’n Shake Charlotte is seeking a Restaurant Manager to lead operations with hands‑on leadership. You will drive hospitality, quality, and efficiency across opening to closing shifts, while upholding brand standards and safety protocols.

In this role you’ll manage food costs, labor, and inventory, coach hourly staff, and ensure exceptional guest experiences. Competitive, market‑rate hourly wages with bonus pay options and a strong focus on development and teamwork.

Qualifications

• 1+ years of QSR or fast‑casual restaurant management experience.
• Proven history of consistent work tenure and reliable leadership.
• Deep understanding of food cost management, labor optimization, and operational KPIs.
• Hands‑on leadership—comfortable working the drive through or grill when needed.
• Tech‑savvy with POS systems, inventory platforms, and invoice tools.
• Strong physical stamina: can lift 50 lbs., stay on your feet all day, and thrive in a fast‑paced kitchen.
• Professionalism that extends to your LinkedIn profile and resume—both should tell the same story.
• Track record in driving hospitality excellence and navigating change in a team setting.
• Minimum of 18 years of age.

Responsibilities

• Lead by example—actively working the line, prepping food, maintaining cleanliness, and serving guests across all shifts: opening, mid‑day, and closing.
• Wear a professional uniform daily—shirt and tie or collared blouse—setting the tone for team presentation and upholding all brand standards, food safety practices, and service protocols.
• Own the P&L: manage food costs, control inventory, verify invoices, and eliminate waste while driving labor efficiency with smart scheduling, cross‑training, and station versatility.
• Oversee inventory from the back door to the front line.
• Recruit, train, and retain top hourly talent through clear feedback and coaching.

Skills

Operations leadership

Restaurant management

Food cost mgmt

Labor optimization

POS systems

Staff training

Customer service

Tools

Inventory platforms

Invoice tools

Job description

Join the leadership team at a Restaurant at the Forefront of QSR Innovation

At Steak 'n Shake, we’re blending our rich heritage with bold innovation to redefine what a quick-service experience can be with a relentless focus on hospitality, ensuring every guest feels welcome, valued, and cared for. As a Restaurant Manager, you won’t just manage, you’ll lead from the front. This is a hands‑on leadership role for those who take pride in operational excellence through doing the work, not just directing it.

Reporting directly to the General Manager/Franchise Partner you will ensure business and strategic goals are met through team leadership.

What You’ll Do

Restaurant Leadership & Operations

• Lead by example—actively working the line, prepping food, maintaining cleanliness, and serving guests across all shifts: opening, mid-day, and closing.
• Wear a professional uniform daily—shirt and tie or collared blouse—setting the tone for team presentation and upholding all brand standards, food safety practices, and service protocols.

Financial Performance

• Own the P&L: manage food costs, control inventory, verify invoices, and eliminate waste while driving labor efficiency with smart scheduling, cross‑training, and station versatility.

Inventory & Supply Chain Control

• Oversee inventory from the back door to the front line.

Team Building & Development

• Recruit, train, and retain top hourly talent through clear feedback and coaching.

Job Requirements

• 1+ years of QSR or fast‑casual restaurant management experience required.
• Proven history of consistent work tenure and reliable leadership.
• Deep understanding of food cost management, labor optimization, and operational KPIs.
• Hands‑on leadership—comfortable working the drive through or grill when needed.
• Tech‑savvy with POS systems, inventory platforms, and invoice tools.
• Strong physical stamina: can lift 50 lbs., stay on your feet all day, and thrive in a fast‑paced kitchen.
• Professionalism that extends to your LinkedIn profile (if you have one) and resume—both should tell the same story.
• Track record in driving hospitality excellence and navigating change in a team setting.
• Minimum of 18 years of age.

At Steak ’n Shake, we don’t just compete on pay — we lead the market. We are a Maximum Wage Employer, paying the highest hourly rates within 25 milesof our restaurants - plus unique bonus pay options!

On top of max wage pay per hour we offer unique perks like:

Bitcoin Bonus Pay

Earn an additional $0.21 per hour worked— fully funded by Steak ’n Shake (on top of your salary) invested in your personal Bitcoin wallet. Optional participation. Real long‑term financial growth opportunity - for free!

$1,000 Newborn Match

When the government contributes $1,000 to your newborn’s qualifying Trump Account, we match it with another $1,000.

Employee must be employed for 90 days before Steak n Shake’s contribution will be made.

More Than Just a Paycheck

We combine top‑of‑market wages with benefits that support you and your family — now and long term.

Benefits*

• Medical/Rx
• HSA with Employer Contribution
• Dental
• Vision
• Life & Disability
• Hospital Indemnity
• Critical Illness
• Accident
• 401(k) with 4% Employer Safe‑Harbor Match (age 18 & older)

Perks

• Flexible Scheduling
• Meal Discounts
• Employee Assistance Program
• Paid Training
• Discount Program
• Associate Emergency Foundation
• Next Day Pay – receive up to 50% of your prior day’s earned wages

*Benefits are subject to service and/or ACA eligibility requirements

We use eVerify to confirm U.S. Employment eligibility.

Compensation: To be discussed