Restaurant Manager

Mainsail Lodging & Development; Atlanta (GA); On-site; USD 65,000 - 85,000; Full time

Job summary

Mainsail Lodging & Development is seeking an enthusiastic Food & Beverage Manager to oversee all F&B outlets, from arrival to departure, ensuring exceptional guest experiences. Baseline wine & spirits knowledge required; bar/cocktail experience preferred.

You will manage day-to-day operations, supervise shifts, coordinate payroll, training, scheduling, and cost controls to maintain service standards and profitability across the property's restaurant and outlets.

Qualifications

• Minimum two years in an Assistant Manager or Manager role at fine dining restaurant or hotel.
• Fine dining, wine, and beverage knowledge base.
• Serve safe certificate, or working on renewing it.
• Strong sense of ownership in everything you do.
• Experience training and coaching restaurant staff.
• Ability to work effectively under pressure.

Responsibilities

• Manage day-to-day operations, ensuring quality service standards and guest experience.
• Supervise daily shift operations with Restaurant Managers and staff on floor.
• Create a positive atmosphere by responding to guest requests, problems, and complaints.
• Maintain payroll accuracy for all department team members and ensure deadlines.
• Train, motivate, coach, and discipline F&B team as directed by GM.
• Prepare staff schedules according to forecasts, budgets, and productivity.
• Attend required departmental and staff meetings.
• Uphold standards for purchases, invoices, and accounting per standards.
• Control costs via daily/monthly par checks and inventory management.
• Perform other duties as assigned.

Skills

Two years mgr role

Fine dining knowledge

Excellent communications

ServeSafe certificate

Ownership mindset

Staff training experience

Works well under pressure

Education

High school diploma or higher

Job description

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

The Food & Beverage Manager will be responsible for managing all F&B outlets from the arrival experience to the completion of the guest experience to ensure positive guest retention. Micros and Yelp preferred. Baseline knowledge of wine and spirits is a must. Bar and craft cocktail experience preferable, but not necessary.

What You Have

• Minimum two years in an Assistant Manager or Manager role at fine dining restaurant or hotel
• A fine dining, wine, and beverage knowledge base
• Excellent communications skills, both written and verbal formats
• A Serve safe certificate, or you are working on renewing current certificate
• A strong sense of ownership in everything that you do
• Experience training and coaching restaurant staff
• The ability to work effectively and efficiently while working under pressure
• High school diploma, equivalent degree, or higher required

What You’ll Do

• Manage the day-to-day operations, ensuring quality service standards are met and the guest experience is exceptional
• Supervise daily shift operations working with Restaurant Managers, including assisting servers, server assistants, and hosts on the floor during meal periods
• Create a positive atmosphere for guests by responding to all guest requests, problems, complaints, and/or accidents at all F&B outlets in an attentive, courteous, and efficient manner including follow up to ensure guest satisfaction
• Maintain accurate payroll for all team members within the department. Comply with deadlines to ensure proper hours, PTO, and Holidays are paid out correctly.
• Train, motivate, coach, counsel, and discipline all F&B team members according to the Hotel standards with supervision from Restaurant General Manager
• P repare all F&B team member schedules according to the business forecast, payroll budget guidelines, and productivity requirements; submit completed schedules to the General Manager and Human Resources when required
• Participate in required meetings to include Departmental, Staff, Manager, and any other meetings
• Uphold standards regarding purchase orders, voucher of invoices, and checkbook accounting according to Mainsail Lodging & Development standards
• Control costs by conducting daily/monthly par checks and inventory to review portion control, reduce waste, and ensure no interruption of service
• Other necessary duties as assigned by reasonably assigned

Physical Demand

• Ability to sit or stand for extended periods of time
• Ability to bendand kneel
• Ability to communicate clearly
• Ability to work long hours as needed
• Ability to lift, pull 10/25/50 lbs.

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress towards deadlines
• Able to work independently, take direction, and provide direction to others
• Manage differing personalities within the property, the resort, and the community
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high-pressure situations
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.