Restaurant Host - Prime Rib - Philadelphia

Live Casino & Hotel; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a high-energy casino as a host, where you'll create memorable first impressions for guests. You'll greet customers, manage reservations, and ensure a welcoming atmosphere. This role requires strong communication skills and the ability to work in a fast-paced environment. Enjoy perks like health coverage, retirement options, and discounts on various services.

Benefits

Comprehensive health coverage

Retirement savings options

Free uniforms and parking

Discounted meals

Service and attendance bonuses

Tuition reimbursement

Discounts on hotels and travel

Qualifications

• Must be RAMP certified.
• Ability to work nights, weekends, and holidays.
• Basic math skills.

Responsibilities

• Greet customers upon arrival and thank them upon departure.
• Answer phones, take messages, and handle reservations.
• Maintain an accurate wait list when necessary.

Skills

Teamwork

Communication

Customer Service

Education

High school diploma or equivalent

Job description

Overview

Why We Need Your Talents

Are you outgoing with a proven track record of going the extra mile? Do you possess motivation and teamwork skills? If you enjoy greeting guests with a genuine smile, enthusiasm, and warmth, making them feel welcome, then this role is for you. Our hosts understand that first impressions matter. They provide a warm and friendly welcome upon guest arrival or call, greet guests at the door, determine seating preferences, and guide them to their tables while engaging in casual conversation.

Responsibilities

• Greet customers upon arrival and thank them upon departure.
• Meet special needs or requests for accommodations for parties.
• Ensure compliance with all regulatory controls and the State Gaming Agency.
• Answer phones, take messages, and handle reservations.
• Maintain an accurate wait list when necessary.
• Bust tables occasionally to expedite seating of waiting guests.
• Use communication skills effectively when interacting with guests, employees, and third parties, reflecting positively on the venue, brand, and company.

Qualifications

• Must be RAMP certified.
• Ability to work nights, weekends, and holidays.
• Proficiency in reading and writing, especially for reservations and table assignments.
• Ability to read, review, and understand seating charts.
• Basic math skills.
• High school diploma or equivalent, or relevant experience in a high-volume, service-focused environment.

Perks We Offer

• Comprehensive health coverage for full-time and part-time team members and their dependents.
• Retirement savings options.
• Free uniforms and parking.
• Discounted meals.
• Service and attendance bonuses.
• Tuition reimbursement.
• Discounts on hotels, theme parks, travel, and more!

Physical Requirements

• Ability to work extended hours in a 24/7 operation, meeting scheduling needs.
• Mobility to move about a large casino space with a sense of urgency.
• Ability to handle, carry, or lift items weighing up to 20 pounds.
• Ability to work in a smoke-filled environment.
• Stand for long periods without sitting or leaning.
• Climb, bend, stretch, twist, reach, and work under variable temperatures and noise levels.
• Use stairs multiple times daily and operate elevators.

Life at Live!

• A high-energy casino over 200,000 sq ft with gaming, hotel, dining, and entertainment, employing approximately 2000 staff.
• Exposure to alcohol, cigarette, and cigar smoke, bright lights, and loud noises.
• Occasional work in environments where smoking is permitted.