Restaurant Host- Eataly Boston

Eataly North America; Boston (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

and more!

Job summary

Eataly is a premier Italian marketplace with in-house dining. We seek a friendly Host to welcome guests, manage seating, and help maintain smooth service flow across our Boston location.

The role requires greeting guests, guiding seating, and coordinating with servers and management to ensure a positive dining experience. On-site, with a focus on efficiency and guest satisfaction.

Qualifications

• 1+ year of experience in a high-volume restaurant.
• Basic computer skills.
• High school diploma or equivalent preferred.

Responsibilities

• Greet and seat guests and manage the dining room flow during service.
• Maintain waitlist and seating chart using a computerized system.
• Take and manage reservations where applicable.
• Balance guest flow among stations and inform managers as needed.
• Escort guests to tables, provide menus and introduce servers.
• Assist servers and bus staff as needed to ensure efficient service.
• Perform other duties as required.

Skills

Customer service

Computer skills

Education

High school diploma or equivalent

Job description

Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team's product knowledge

Job Description

A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly's restaurants. Reports to the Restaurant Manager.

• Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel
• Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system
• Takes and manages reservations in restaurants that allow reservations
• Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability
• Informs guests when tables are ready, escorts them to table, provides menus and introduces the server
• Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency
• Performs other duties as required or assigned

Qualifications

• 1+ year of experience in a high-volume restaurant
• Basic computer skills
• High school diploma or equivalent preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings and weekends
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Additional Information

Benefits and Perks

• Paid Time Off
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!

Eataly is an equal employment opportunity employer. It is the Company's policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws.Eataly also prohibits harassment of applicants and employees based on any of these protected categories.It is also Eataly's policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.