Restaurant GM: Lead Team, Service & Growth

Delaware - KFC; Camden (DE); On-site; USD 55,000 - 85,000; Full time

Job summary

Mitra QSR is seeking a Restaurant General Manager to oversee three key areas of the business: employees, customers, and restaurant operations. You will lead a team to deliver excellent service, quality food, and a clean, safe dining environment.

As a GM, you will manage day-to-day operations, mentor staff, and ensure profitability while upholding Mitra QSR standards and policies. This role requires flexibility with hours and a strong commitment to guest satisfaction.

Qualifications

• Demonstrated servant leadership to drive team success.
• Effective mentorship and coaching of staff.
• Lifelong learner committed to process improvement.
• Customer service oriented with focus on quality.
• Strong organizational and time-management skills.
• Basic understanding of finances and P&L concepts.
• Ownership mindset with accountability for outcomes.

Responsibilities

• Oversee daily operations and build a high-performance team.
• Deliver fast, friendly service while maintaining food quality.
• Maintain restaurant cleanliness, safety, and equipment standards.
• Understand and manage restaurant profitability and costs.

Skills

Servant Leader

Mentor and Coach

Learner Mindset

Customer Service Focused

Organized

Financial Acumen

Ownership Mindset

Job description

Mitra QSR is seeking a Restaurant General Manager to oversee three key areas of the business: employees, customers, and restaurant operations. You will lead a team to deliver excellent service, quality food, and a clean, safe dining environment.

As a GM, you will manage day-to-day operations, mentor staff, and ensure profitability while upholding Mitra QSR standards and policies. This role requires flexibility with hours and a strong commitment to guest satisfaction.