Restaurant General Manager: Lead Service & Growth

Ohio - KFC; Mentor-on-the-Lake (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Bonus Eligibility

Paid Time Off

401k with Company Match

Healthcare and Wellness Programs

Employee Discounts

Job summary

Mitra QSR is seeking a Restaurant General Manager to lead daily restaurant operations, drive excellent guest service, and uphold brand standards. You will manage a team, optimize performance, and ensure a welcoming atmosphere with a focus on safety and quality.

You will be responsible for staffing, training, and sustaining a high-performance culture while controlling costs and ensuring guest satisfaction across the Mitra QSR locations.

Qualifications

• Servant leadership mindset focused on the team
• Ability to mentor and coach team members
• Willingness to learn and improve processes
• Customer service focus with emphasis on guest satisfaction
• Strong organizational and time-management skills
• Basic understanding of finances and profitability
• Ownership mindset with accountability for outcomes

Responsibilities

• Oversee day-to-day operations and staff performance
• Ensure fast, friendly service and high-quality food
• Maintain cleanliness, safety, and equipment standards
• Understand and manage restaurant profitability and costs
• Foster a positive, collaborative team culture

Skills

Servant Leader

Mentor and Coach

Learner Mindset

Customer Service Focused

Organized

Financial Acumen

Ownership Mindset

Job description

Mitra QSR is seeking a Restaurant General Manager to lead daily restaurant operations, drive excellent guest service, and uphold brand standards. You will manage a team, optimize performance, and ensure a welcoming atmosphere with a focus on safety and quality.

You will be responsible for staffing, training, and sustaining a high-performance culture while controlling costs and ensuring guest satisfaction across the Mitra QSR locations.