Restaurant GM: Lead Team, Grow Profit & Service

Hospitality Restaurant Group; Town of Manlius (NY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k) with company matching

Paid time off

Bonus eligible position

Dental insurance

Health insurance

Vision insurance

Job summary

Hospitality Restaurant Group operates a Taco Bell franchise in the Town of Manlius area. As Restaurant General Manager you will oversee day-to-day restaurant operations, lead a team of Assistant Managers and Shift Managers, drive sales, quality and service, and ensure compliance with company policies.

You will hire, train and develop staff, manage performance, handle HR issues, oversee payroll accuracy, and maintain a safe, welcoming environment for customers and team members.

Qualifications

• Strong leadership and team building abilities.
• Proven P&L accountability and cost control.
• Excellent customer service and communication.
• Ability to coach and develop staff.
• Reliable transportation and shift management.

Responsibilities

• Ensuring all staff complete all assigned duties and serve safe, quality food in a friendly manner
• Ensuring that the restaurant is a safe place for Team Members to work and customers to visit
• Addressing and resolving customer complaints quickly and professionally
• Following all cash, security, inventory and labor policies and procedures and ensuring that staff members do the same
• Handling difficult HR issues as they arise, including disciplinary write-ups and terminations
• Taking an entrepreneurial “ownership” approach to the management of your restaurant
• Ensuring that payroll is running smoothly and that all hours are correctly recorded and communicating with the payroll department at our home office

Skills

Leadership

Customer service

P&L accountability

Staff training

Communication

Tools

Basic computer skills

Job description

Hospitality Restaurant Group operates a Taco Bell franchise in the Town of Manlius area. As Restaurant General Manager you will oversee day-to-day restaurant operations, lead a team of Assistant Managers and Shift Managers, drive sales, quality and service, and ensure compliance with company policies.

You will hire, train and develop staff, manage performance, handle HR issues, oversee payroll accuracy, and maintain a safe, welcoming environment for customers and team members.