Restaurant GM: Lead Team, Drive Growth & Guest Experience

Freddy's Frozen Custard & Steakburgers; Derby (KS); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Training

Paid Vacation

Company Culture

Job summary

Schlotzsky’s is seeking a dynamic General Manager in the United States to lead daily restaurant operations, drive sales, and ensure top guest experiences.

You will recruit and develop a high-performing team, manage costs and inventory, and uphold quality and safety standards in a fast-paced setting. Strong leadership and financial skills are essential.

Qualifications

• 5 years management experience in the restaurant industry required.
• Strong ability to coach, motivate, and develop a team.
• Financial acumen with budgets, P&L, and metrics.
• Customer-focused and committed to guest satisfaction.
• Be prepared to work a minimum of 45 hours weekly.
• Problem-solving under pressure with professionalism.
• Tech-savvy with modern POS and ops software.
• Highly organized with strong attention to detail.

Responsibilities

• Oversee all restaurant operations including staffing, scheduling, and safety.
• Recruit, train, and develop team members for leadership roles.
• Lead by example in delivering outstanding guest service.
• Drive sales and profitability while managing costs and waste.
• Ensure compliance with policies, safety, and food handling.
• Develop succession plans to support internal promotions.
• Analyze financial statements and operational reports to boost performance.

Skills

Leadership

Management

Financial acumen

Customer-focused

Problem-solving

Tech-savvy

Organized & detail-oriented

Tools

POS systems

Job description

Brand Summary: Schlotzsky’s is a one-of-a-kind brand built on bold flavors, fresh ingredients, and a little bit of fun. Since 1971, we’ve been serving up our iconic sandwiches on house-made sourdough bread, along with fresh salads, pizzas, and more. With a personality as unique as our flavors, we embrace our heritage—because, after all, we’re a “Funny Name, Serious Sandwich.” Whether crafting craveable meals or delivering exceptional service, we bring passion and quality to everything we do.

Schlotzsky’s is Looking for a General Manager!

Are you a dynamic leader who thrives in a fast-paced environment? Do you have a passion for people, a love for great food, and the drive to run a successful restaurant? Schlotzsky’s is on the lookout for an exceptional General Manager to take the helm and lead our team to success!

Our ideal candidate is not just a manager but a true leader—someone who brings energy, enthusiasm, and an unwavering commitment to delivering outstanding guest experiences. We need someone who knows how to build, inspire, and develop a team, drive sales, and ensure our operations run smoothly with a keen eye for detail and a passion for results.

Why Join Us?

• Career Growth: Opportunities for advancement in a rapidly growing company
• Competitive Pay & Bonuses: Base salary with performance-based incentives
• Comprehensive Benefits: Health, dental, and vision insurance options
• Paid Training: Hands-on development to set you up for success
• Vacation & Time Off: 80 hours of paid vacation accrued after one year of employment
• Company Culture: A fun, fast-paced work environment that values teamwork and leadership

If you’re ready to take on a leadership role where every day is an opportunity to make an impact, inspire a team, and serve up delicious food with a smile, then we want to meet you! Apply today and be part of something seriously special.

Compensation: Competitive salary with performance-based bonuses

Key Responsibilities:

• Oversee all aspects of restaurant operations, including staffing, scheduling, food safety, inventory management, and brand compliance
• Recruit, train, and develop team members, ensuring strong leadership and team engagement
• Lead by example in delivering excellent customer service and ensuring guest satisfaction
• Drive sales and profitability while managing costs, inventory, and waste control
• Ensure compliance with all company policies, safety regulations, and food handling standards
• Develop a succession plan for team members to support career growth and internal promotions
• Utilize problem-solving skills to address challenges and create an efficient, high-energy work environment
• Analyze financial statements, sales data, and operational reports to improve business performance

Qualifications:

• Experience: 5 years management experience in the restaurant industry required.
• Leadership: Strong ability to coach, motivate, and develop a team
• Financial Acumen: Understanding of budgets, P&L statements, and business metrics
• Customer-Focused: Passion for delivering top-tier guest service
• Strong Work Ethic: Ability to work a minimum of 45 hours per week
• Problem-Solving Ability: Capable of handling high-pressure situations with professionalism
• Tech-Savvy: Comfortable with modern POS systems and operational software
• Organized & Detail-Oriented: Ability to manage multiple priorities efficiently

Work Schedule & Physical Requirements:

• Nights and weekends required (Schlotzsky’s hours: 10:00 AM - 10:00 PM, 7 days a week)
• Ability to stand for long periods and lift up to 40 lbs.
• Travel required for training (mileage, hotel, and meal per diem provided)

If you’re a passionate leader looking for an opportunity to grow and make an impact, apply today! Join a company that values its team, rewards performance, and provides a clear path for advancement.

WHAT MAKE US – US?
Outside of our obviously mouthful of a name – it’s the mouthful of flavors we pack into every bite. With each bite a moment, a memory, an escape – well, at least for the time it takes to finish - and with our portions that can be a while. And never a crumb left behind, because good knows good.
Here, we find comfort in knowing our food brings you comfort – from the moment you walk in, to the moment you taste our fresh-from-scratch baked bread. And since everything is made-to-order - from sandwiches to pizza - it makes sense that we’re more deliberate food than fast food. Although, we do promise it’s worth the wait.
So, instead of giving you a long history lesson, we’ll leave you with this...
It’s been 50 years since that day on South Congress where we crafted (and perfected) our very first sandwich. And since that day – we’ve only added to our list of accomplishments.
But don’t just take our word for it – just ask our devoted fans. Like the ones that legit can’t quit our jalapeño chips or our homemade hot sauce.
What will be your thing?