Restaurant GM: Lead Operations, Culture & Profit

Roost; Tyler (TX); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid Time Off

Job summary

Roost in Tyler, TX seeks a General Manager to lead daily restaurant operations, guest experience, and financial performance. You will coach leaders, uphold food quality and safety, and maintain Roost standards.

This hands-on role requires balancing people and processes, driving sales, managing labor and costs, and creating a culture of accountability and hospitality. You will partner with company leadership to execute promotions and local marketing efforts.

Qualifications

• Proven restaurant leadership experience; General Manager experience preferred.
• Experience leading both Front of House and Back of House operations.
• Strong leadership skills with the ability to coach, develop, and hold Team Members accountable.
• Strong understanding of restaurant operations and financial performance.
• Excellent communication, organization, problem-solving, and decision-making skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Restaurant technology/POS experience; Toast, 7shifts, Craftable, and Workable experience preferred.

Responsibilities

• Lead, coach, and develop managers, captains, and Team Members while building a positive and accountable restaurant culture.
• Oversee daily restaurant operations and ensure consistent execution of Roost standards.
• Maintain high standards for food quality, food safety, cleanliness, hospitality, speed of service, and restaurant appearance.
• Ensure proper staffing, training, certification, and performance management of the restaurant team.
• Own restaurant financial performance, including sales, labor, food cost, waste, inventory, and profitability.
• Lead weekly inventory, purchasing, ordering, and cost-control processes.
• Review restaurant performance and develop action plans to address operational or financial opportunities.
• Ensure compliance with company policies and all health, safety, sanitation, and regulatory requirements.
• Maintain a visible leadership presence and resolve guest concerns professionally and promptly.
• Execute company promotions, operational initiatives, and local marketing efforts.
• Protect company assets and ensure proper cash-handling and financial controls.
• Partner with company leadership to drive sales, strengthen restaurant performance, and develop future leaders.

Skills

Restaurant leadership

People coaching

Operations management

Financial acumen

Communication

Multi-priority

Ownership mindset

Tools

Toast POS

7shifts

Craftable

Workable

Job description

Roost in Tyler, TX seeks a General Manager to lead daily restaurant operations, guest experience, and financial performance. You will coach leaders, uphold food quality and safety, and maintain Roost standards.

This hands-on role requires balancing people and processes, driving sales, managing labor and costs, and creating a culture of accountability and hospitality. You will partner with company leadership to execute promotions and local marketing efforts.