Restaurant GM: Lead Culture, Service & Profit Growth

Pizza Hut; Mesa (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Pizza Hut in Mesa seeks a Restaurant General Manager to lead daily operations, train staff, and ensure superb guest experiences. You will drive profits, manage labor and food costs, and uphold Pizza Hut standards while building a strong team culture.

The role involves hands-on supervision, responding to customer needs, and delivering consistent quality in a fast-paced environment. You will also mentor a diverse team, implement marketing programs, ensure safety, and maintain equipment.

Qualifications

• 2-4 years of operational management experience in Quick Service Restaurant or retail with Profit & Loss responsibility.
• Strong interpersonal and conflict resolution skills.
• Excellent oral and written communication skills.
• Basic business math and accounting skills.
• Reliable transportation and ability to pass a background check.

Responsibilities

• Train employees and respond to customer service needs while modeling professional behavior.
• Lead by example to champion Pizza Hut standards and culture.
• Recruit and develop a bench of capable Managers and Team Members.
• Oversee labor scheduling and ordering to meet restaurant needs.
• Manage P&L and financial performance, inventory, and vendor relationships.
• Ensure safety and compliance with local health codes.
• Analyze sales data and coach teams to improve margins and guest experience.
• Maintain equipment and facilities according to company standards.

Skills

Leadership

Customer service

Communication

Conflict resolution

Analytical thinking

Team building

Operational management

P&L management

Education

High School Diploma or GED

College or University Degree Preferred

Job description

Pizza Hut in Mesa seeks a Restaurant General Manager to lead daily operations, train staff, and ensure superb guest experiences. You will drive profits, manage labor and food costs, and uphold Pizza Hut standards while building a strong team culture.

The role involves hands-on supervision, responding to customer needs, and delivering consistent quality in a fast-paced environment. You will also mentor a diverse team, implement marketing programs, ensure safety, and maintain equipment.