Restaurant General Manager - Tim Hortons

Tim Hortons; Town of Penfield (NY); On-site; USD 54,000 - 73,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Quarterly bonus opportunities

Flexible schedules

Leadership development programs

Advancement opportunities

Paid time off

Medical, dental, vision & 401(k)

Job summary

Tim Hortons is seeking a Restaurant General Manager to lead operations, drive guest experience, and develop leaders within the team. You’ll partner with District Management to ensure consistent execution, manage profitability, and maintain brand standards in a fast-paced environment.

The role emphasizes people-first leadership, strong communication, and the ability to solve problems while building a dependable team culture, with weekly pay and benefits.

Qualifications

• At least 2 years of restaurant leadership with operational/financial responsibilities.
• 18+ years of age with a High School Diploma or GED.
• People-first leadership style with strong communication and team development.

Responsibilities

• Lead restaurant performance across sales, profitability, and daily operations.
• Set the guest experience standard by ensuring fast, friendly service and resolving guest issues with care and urgency.
• Develop leaders by hiring, onboarding, coaching, and recognizing staff at all levels.
• Drive labor, inventory, compliance, and food safety while engaging with the local community.

Skills

People-first leadership

Strong communication

Problem solving

Decision making

Education

High School Diploma or GED

Job description

Tim Hortons Restaurant General ManagerYou belong here. Support the community.Welcome to Tim HortonsTim Hortons is built on warmth and the comfort of daily rituals - brought to life by the people behind them. As a Restaurant General Manager (RGM), you are the executive leader of the restaurant, responsible for the experience guests count on, the team that delivers it, and the results that keep the business strong.In this role, you’ll partner with your District Manager to lead the restaurant, develop leaders, and ensure consistent execution every day. Leadership at Tim Hortons is steady, people-first, and hands-on focused on creating a welcoming environment for guests and a supportive place for teams to grow.What You’ll DoLead the business by owning restaurant performance across sales, profitability, and daily operationsSet the guest experience standard by ensuring fast, friendly service and resolving guest issues with care and urgencyDevelop leaders and teams by hiring, onboarding, coaching, and recognizing Assistant Managers, Hourly Shift Coordinators, and Team MembersDrive strong execution and brand standards by managing labor, inventory, compliance, and food safety while supporting local community engagementWhat You’ll BringAt least 18 years of age with a High School Diploma or GED2+ years of restaurant leadership experience with operational and/or financial responsibilityA people-first leadership style with strong communication skills and a focus on developing othersThe ability to solve complex problems and make thoughtful, confident decisions in a fast-paced environmentA commitment to creating welcoming guest experiences, upholding Tim Hortons standards, and building a strong, dependable team cultureWhy You’ll Love It HereWeekly payMeal discounts*Quarterly bonus opportunities*Flexible schedulesLeadership development programsAdvancement opportunitiesPaid time off*Medical, dental, vision & 401(k)*Recognition programs and performance-based incentives, and more*Benefits vary by location and eligibility.Pay Range$63,500 per yearActual pay varies based on experience, training, location, and other relevant factors. Where required by law, the posted pay range reflects the full range for the role in the relevant location. Hourly employees are eligible for overtime according to applicable federal, state and local laws, as well as Company policy.To learn more about our benefits, please visit: Company Benefits.Tim Hortons - People Behind Everyday Moments.Apply today and lead the restaurant guests and teams rely on, every day.We are an equal opportunity employer and participate in E-Verify.