Restaurant General Manager - Rix Sports Bar & Grill

Las Palmas Restaurants; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Las Palmas Restaurants is seeking a Restaurant General Manager for Rix Sports Bar & Grill in Orlando. The ideal candidate will have extensive experience in food and beverage management, strong leadership abilities, and a commitment to exceptional guest service. Responsibilities include overseeing daily operations, managing staff, ensuring compliance with regulations, and achieving financial goals. Attractive benefits include competitive pay and complimentary Disney passes.

Benefits

Competitive pay rates

Complimentary Disney passes

Discounts offered

Qualifications

• Minimum five years of food & beverage experience.
• Minimum three years of leadership experience.
• Two years of General Manager experience preferred.

Responsibilities

• Lead all restaurant operations and direct the leadership team.
• Ensure compliance with safety and food regulations.
• Maintain high guest satisfaction and manage financial performance.

Skills

Leadership

Communication

Guest Satisfaction

Education

Bachelor's degree preferred in hospitality business

High school diploma or equivalent

Job description

Restaurant General Manager - Rix Sports Bar & Grill

Restaurant General Manager - Rix Sports Bar & Grill

2 days ago Be among the first 25 applicants

About The Organization

Palmas Restaurant Group has been an Operating Participant with Walt Disney World since 1982. We operate a variety of food and beverage locations at Epcot Theme Park, Disney's Coronado Springs Resort, and Disney Springs. We offer a fun and fast-paced working environment, competitive pay rates, and many Disney perks. Our Company prides itself on creating unique, memorable dining experiences by providing our guests with world-class service, exceptional cuisine, and beautiful restaurant atmospheres.

About The Organization

Palmas Restaurant Group has been an Operating Participant with Walt Disney World since 1982. We operate a variety of food and beverage locations at Epcot Theme Park, Disney's Coronado Springs Resort, and Disney Springs. We offer a fun and fast-paced working environment, competitive pay rates, and many Disney perks. Our Company prides itself on creating unique, memorable dining experiences by providing our guests with world-class service, exceptional cuisine, and beautiful restaurant atmospheres.

EOE Statement

Palmas Restaurant group is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, marital status, religion, national origin, citizenship, disability, veteran status or any other legally protected category.

Description

Join Our Team!

Enjoy great benefits, competitive wages, complimentary Disney passes, and discounts!

General Description

The General Manager is responsible for the overall leadership, operation and profitability of the restaurant. This individual will support, coach and direct the restaurant leadership team to ensure that each leader has the opportunity to be successful.

The General Manager must set and consistently maintain the highest possible standards of guest service, food and beverage quality, safety, and financial responsibility. If standards are not met, this individual must be able to hold leaders accountable and take action to correct the situation.

The General Manager must be able to build a talented restaurant team, effectively delegate responsibilities, maximize productivity, and build strong relationships with team members, vendors and guests. In addition, this individual must ensure compliance with all local, state, and federal food safety, occupational safety, and employment guidelines.

In order to be successful, the General Manager must possess a vast knowledge of food and beverage, restaurant management, business leadership and food safety regulations.

Work Duties

• Lead all restaurant operations
• Support, direct and coach the restaurant leadership team
• Monitor team satisfaction and engagement; ensure a high level of job satisfaction is maintained
• Monitor and measure guest feedback; ensure a high level of guest satisfaction is maintained
• Meet or exceed financial goals while achieving all F&B quality and customer satisfaction objectives
• Work closely with vendors to ensure quality and appropriate cost of all ingredients
• Ensure high standards of cleanliness and safety within the restaurant are met
• Ensure high standards of customer service are met at all times
• Ensure the consistent high quality of all menu items
• Ensure food safety regulations and procedures are followed at all times
• Ensure all state and federal alcohol service guidelines are followed at all times
• Interview, select, train and develop talented restaurant leaders
• Ensure thorough training and continuous development of the restaurant team is provided
• Ensure all team members are scheduled appropriately to maximize efficiency
• Coach and counsel leaders as necessary to ensure quality, consistency, and safety and financial responsibility
• Recognize leaders for high achievement
• Ensure team members are being recognized by leaders for exceeding expectations
• Delegate responsibilities to leaders as appropriate
• Consistently communicate all necessary information to the restaurant team and company leaders
• Work closely with all other leaders and team members and display good teamwork
• Follow the Disney 5-Keys Basics, Service Basics, and Company guidelines at all times
• All other tasks as assigned
  
  

NOTE: This Job Description is subject to change at any time

Position Requirements

Work Experience & Education Requirements

• Minimum of five years of food & beverage experience
• Minimum of three years of leadership experience
• Two years of food and beverage General Manager or above experience strongly preferred
• Previous experience managing and operating multiple units a plus
• Previous experience with high volume and/or upscale restaurants a plus
• Minimum of a high school diploma or equivalent
• Bachelor's degree strongly preferred; degree in hospitality business, business management or other related field a plus
• Must have or be able to obtain a Manager Food Safety certificate (ServSafe, FSP or equivalent)
• Must have a stable work history demonstrating continuous growth and strong work ethic
• Must have a past record of effectively building, developing and leading food and beverage teams
• Must have a past record of strong customer satisfaction metrics
• Must be able to demonstrate the ability to work under pressure and in stressful situations
• Must have a past record of financial responsibility, including creating and working within budgets, maintaining food and labor costs, managing purchasing and inventory, and driving restaurant revenue
• Must possess excellent written and verbal communication skills
• Must be well versed in food safety regulations, HACCP principles, food allergens/dietary needs, and OSHA guidelines
  
  

Working Conditions & Physical Requirements

• Must be able to perform all necessary job functions
• Must be able to stand and be mobile for up to 4 consecutive hours
• Must be able to function in narrow spaces, such as those found in kitchens and dining rooms
• Must be able to lift and carry equipment/food up to 50 pounds
• Must be able to push and pull (carts, doors etc.)
• Must be able to reach, bend, kneel, stoop and crouch
• Must be able to perform repetitive tasks
• Must be able to complete work duties in a variety of environmental conditions, including coolers, freezers, kitchen environments and outdoors
• Must be able to work around foods containing various food allergens
• Must be able to communicate and interact politely and effectively with guests of all types
• Must be able to effectively satisfy guest demands
• Must be able to work effectively in a fast-paced environment
• Must be able to effectively communicate with, train, coach and lead other team members
• Must be fluent in the English language
• Must be available to work weekends and holidays
• Must be able to arrive for all assigned shifts on-time
• Must be able to comply company appearance guidelines
  
  

Position

Restaurant General Manager

Division

Springs Food Service at WDW Coronado Springs Resort

Location

Rix Sports Bar

This position is currently accepting applications.

Required

Preferred

Job Industries

• Food & Restaurant

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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