Restaurant General Manager - Lead Team, Grow & Inspire

Wendys; Dock Junction (PA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Employee discount program

Meal discounts

Medical insurance

401(k) with match

Job summary

Wendy's in Erie, PA is seeking a Restaurant General Manager (RGM) to lead and develop the restaurant team, drive guest satisfaction, and achieve sales and operational goals. You will model a customer-first culture, manage staffing, training, and adherence to brand standards in a fast-paced environment.

The role emphasizes people development, strong operations, and the ability to promote from within, with common opportunities for advancement and a focus on performance incentives and comprehensive

Qualifications

• Leadership and frontline team management skills.
• Strong customer service orientation and communication.
• Ability to develop and coach restaurant staff to meet goals.
• Problem-solving and decision-making under pressure.

Responsibilities

• Lead the management team to achieve employee, customer, sales and operational goals.
• Maintain clean, well-run restaurant and ensure brand standards.
• Oversee staffing, scheduling and training to deliver great guest experiences.
• Operate restaurant equipment and POS systems, including headset and grill.
• Ensure compliance with food safety procedures and SERV Safe certification by training end.
• Travel to home store and other locations for training or tasks as needed.

Skills

Leadership

Customer service

Team building

Problem solving

Job description

Wendy's in Erie, PA is seeking a Restaurant General Manager (RGM) to lead and develop the restaurant team, drive guest satisfaction, and achieve sales and operational goals. You will model a customer-first culture, manage staffing, training, and adherence to brand standards in a fast-paced environment.

The role emphasizes people development, strong operations, and the ability to promote from within, with common opportunities for advancement and a focus on performance incentives and comprehensive