Restaurant General Manager: Lead Team & Drive Growth

Mitra QSR; Madison (WI); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus Eligibility

Paid Time Off

401k with Company Match

Healthcare and Wellness Programs

Employee Discounts

Job summary

Mitra QSR in Madison, WI is seeking a hands-on restaurant leader to supervise daily operations, grow and retain a high-performing team, and uphold a culture of excellent customer service. You will ensure fast service, quality food, and a clean, compliant environment across multiple shifts.

The role emphasizes mentorship, accountability, and financial awareness to drive growth and guest satisfaction in a dynamic QSR setting.

Qualifications

• Must demonstrate servant leadership and foster team success.
• Ability to mentor, coach and develop others for peak performance.
• Enjoy learning and improving processes continually.
• Focused on delivering exceptional customer service and quality food.
• Basic understanding of finances and restaurant economics.
• Takes ownership for business outcomes and results.

Responsibilities

• Create a positive environment and foster collaboration across the team.
• Mentor and inspire staff to deliver great service at all times.
• Deliver fast, friendly service with clean, safe restaurant conditions.
• Maintain high standards for cleanliness, equipment, and operations.
• Understand and manage the restaurant's P&L and budgets.
• Ensure compliance with laws and brand standards and Mitra policies.

Skills

Servant Leader

Mentor and Coach

Learner Mindset

Customer Service Focused

Financial Acumen

Ownership Mindset

Job description

Mitra QSR in Madison, WI is seeking a hands-on restaurant leader to supervise daily operations, grow and retain a high-performing team, and uphold a culture of excellent customer service. You will ensure fast service, quality food, and a clean, compliant environment across multiple shifts.

The role emphasizes mentorship, accountability, and financial awareness to drive growth and guest satisfaction in a dynamic QSR setting.