Restaurant General Manager: Lead Operations & Growth

Workstream; Lowell (IN); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Salary 40K+

Bonus opportunities

Paid training

Health insurance

Career advancement

Job summary

Dunkin’ Donuts is seeking a General Manager to oversee daily restaurant operations, drive profitability, and develop the team. You will lead and motivate staff to deliver high-quality foods and beverages while upholding brand standards, cleanliness, and safety.

The role emphasizes guest service, financial management, inventory control, and compliance with health regulations, with opportunities for career advancement in the Tyler, Kilgore, Southwest Troup, Arlington and Troup Areas.

Responsibilities

• Oversee all daily restaurant operations, including opening and closing procedures
• Ensure consistent execution of Dunkin’ brand standards and policies
• Monitor food quality, speed of service, and guest satisfaction
• Maintain cleanliness, sanitation, and safety standards throughout the restaurant
• Ensure compliance with health department regulations and company procedures
• Recruit, hire, train, and develop crew members and shift leaders
• Create employee schedules based on business needs and labor goals
• Coach and motivate employees to achieve performance expectations
• Conduct performance evaluations and provide ongoing feedback
• Foster a positive, team-oriented work culture
• Manage inventory, food costs, labor costs, and overall profitability
• Analyze sales reports and implement strategies to drive revenue growth
• Control waste and minimize operational costs
• Ensure accurate cash handling and deposit procedures
• Deliver exceptional guest experiences and resolve customer concerns promptly
• Build relationships with regular guests and maintain a welcoming environment
• Ensure team members provide friendly, fast, and accurate service
• Complete required paperwork, reports, and payroll tasks
• Monitor equipment maintenance and coordinate repairs as needed
• Ensure compliance with all employment laws and company policies

Job description

Dunkin’ Donuts is seeking a General Manager to oversee daily restaurant operations, drive profitability, and develop the team. You will lead and motivate staff to deliver high-quality foods and beverages while upholding brand standards, cleanliness, and safety.

The role emphasizes guest service, financial management, inventory control, and compliance with health regulations, with opportunities for career advancement in the Tyler, Kilgore, Southwest Troup, Arlington and Troup Areas.