Restaurant General Manager — Lead Guest Experience & Profit

Rosa Mexicano; Hackensack, Northern (NJ, KY); Hybrid; USD 70,000 - 120,000; Full time

Benefits offered by this job

Competitive salary with performance‑dr

Health, dental, and vision benefits (i

Paid time off and holidays

Employee meal discounts

Opportunities for career advancement

Job summary

Rosa Mexicano in Hackensack, NJ, is seeking a highly motivated Restaurant General Manager to oversee daily operations, ensure excellent guest experiences, and drive profitability. The GM will lead both front-of-house and back-of-house teams, maintain high standards, and foster a positive work culture.

The role requires strong leadership, knowledge of restaurant operations and financials, and the ability to manage budgets, staff, and guest relations in a fast-paced setting.

Qualifications

• Proven experience as a General Manager or similar leadership role in the restaurant industry.
• Strong leadership, communication, and organizational skills.
• In-depth knowledge of restaurant operations, financials, and customer service.
• Ability to work in a fast-paced environment and handle pressure effectively.
• Proficiency with POS systems, scheduling software, and basic financial reporting.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Oversee daily restaurant operations, ensuring smooth and efficient service.
• Recruit, hire, train, and manage staff across all departments.
• Monitor and maintain quality standards for food, service, cleanliness, and safety.
• Manage budgets, control costs, and achieve financial goals.
• Ensure compliance with health, safety, and labor regulations.
• Develop and implement operational policies and procedures.
• Oversee scheduling and labor management to maximize productivity.
• Handle guest feedback and resolve issues promptly and professionally.
• Collaborate with the kitchen and bar teams to maintain menu quality and consistency.
• Drive sales and marketing initiatives to grow revenue.
• Foster a positive, team-oriented workplace culture.

Skills

Leadership

Communication

Organizational skills

Customer service

Staff management

Tools

POS systems

Scheduling software

Financial reporting

Job description

Rosa Mexicano in Hackensack, NJ, is seeking a highly motivated Restaurant General Manager to oversee daily operations, ensure excellent guest experiences, and drive profitability. The GM will lead both front-of-house and back-of-house teams, maintain high standards, and foster a positive work culture.

The role requires strong leadership, knowledge of restaurant operations and financials, and the ability to manage budgets, staff, and guest relations in a fast-paced setting.