Restaurant General Manager-KFC

LV Petroleum; Hyde Park Township (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team as a Restaurant General Manager at a forward-thinking company dedicated to exceptional guest experiences. This role offers the opportunity to lead and build a motivated team while overseeing daily operations of a branded restaurant or convenience store. You will be responsible for fostering a positive work environment, achieving financial goals, and ensuring food safety and quality. With a commitment to operational excellence and guest loyalty, this position is perfect for high-energy individuals ready to make a significant impact in a fast-paced setting. If you are passionate about leadership and creating a great workplace culture, this is the role for you!

Qualifications

• 1 year leadership experience in a restaurant environment required.
• Valid Driver’s license and National Food Safety certification preferred.

Responsibilities

• Lead a team to deliver exceptional guest experiences and operational excellence.
• Manage food operations and ensure cleanliness and safety standards.

Skills

Leadership

Team Building

Customer Service

Operational Excellence

Food Safety

Communication

Computer Skills

Education

High School or GED

Job description

JOB FUNCTION

Position Summary

If you are a high energy, outgoing person who is passionate about leading and building a team and is looking to join a Company that is committed to creating a great place to work, this job is for you! As a Restaurant General Manager or a C-store General Manager you will be entrusted to guide your team members in delivering an exceptional guest experience, operational excellence, and a working environment that promotes engagement and living the Company values, making LV petroleum the clear choice for our guest’s needs. Restaurant General Managers are responsible for the overall operation of a branded restaurant for LV petroleum, overseeing a team of Associates and Leaders in their work to serve our guests. C-store General Manager are responsible for the total operations of the convenience store.

Responsibilities:

1. Ensure that your team greets all guests in a friendly manner to make them feel welcomed and appreciated, encouraging Guest Loyalty.
2. Demonstrate leadership attributes to include: building and maintaining trust with the store team by setting clear and measurable goals, holding self and team accountable, and communicating frequently and effectively.
3. Build and develop a strong team by: hiring, training, scheduling, coaching, offering timely feedback on performance and leading by example.
4. Lead a team of store associates in a fair, consistent, impartial, and timely manner, supporting and enforcing all State & Federal laws along with Company policies and procedures.
5. Achieve operational excellence, develop performance goals aligned with the Company’s Operational objectives, hit financial goals (Sales/expenses to budget, net profit) and strive for year over year improvement.
6. Manage food operation to ensure quality and safety of all items sold.
7. Manage the overall appearance and cleanliness of the store (inside and out) ensuring that all food prep areas are clean and stocked; the food service area is spotless and the bathrooms are sparkling clean, delegating and directing team to maintain condition levels up to Company’s standard.
8. Oversee quality control, merchandising, safety programs and other guidelines in place for successful food service operation.
9. Perform other duties as assigned at the discretion of the District Manager.
10. Must be able to perform the essential functions of this position with or without reasonable accommodations.

Preferred Education:

High School or GED

Minimum Experience:

1 year leadership or supervisory capacity in restaurant environment, leading a team

Preferred Experience:

1-3 years restaurant experience

Preferred Licenses/Certifications and Skills:

Valid Driver’s license. National Food Safety requirement (can acquire during employment)

Soft Skills:

• Comfortable talking and interacting with guests and team members
• High energy
• Ability to move from one activity to another quickly
• Team oriented; willing to give extra effort to help others
• Computer skills are helpful

Scheduling:

This position is full-time and involves working a variety of hours, day and night, as LV Petroleum locations can be open 24 hours depending on the location. Weekend & Holiday hours are required.

Hours & Conditions:

50 hour work week minimum

Travel:

5% - may be required. Must have Reliable transportation

Physical Requirements:

Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.

Other:

Specialized attire required in food establishments. Slip resistant footwear is required, as well as attire specifically required by brand standards and franchise agreements.