RESTAURANT GENERAL MANAGER (HORNELL, NY)

Indus Hospitality Group; City of Hornell (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Restaurant General Manager to lead their team in delivering exceptional guest experiences and operational excellence. This role involves overseeing restaurant operations, managing costs, and fostering a culture focused on guest satisfaction. With a commitment to career development and a supportive work environment, this position offers the chance to thrive in a dynamic setting. If you are passionate about the restaurant industry and ready to take on a leadership role, this opportunity is perfect for you.

Qualifications

• 2-3 years experience in Quick Service Restaurant industry.
• Flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

• Deliver training to restaurant team members and ensure brand standards.
• Maintain safety, food safety, and sanitation standards in compliance with laws.
• Recruit, hire, onboard, and develop team members.

Skills

Leadership

Team Management

Customer Service

Cost Control

Training

Education

High School Diploma or GED

Job description

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Summary

A Restaurant Manager is responsible for providing strong, positive leadership to their team to deliver great guest experiences, operational excellence, and build profitable sales of a single restaurant. They oversee the restaurant's operations according to brand standards, Indus policies, and applicable laws.

Responsibilities

1. Perform all responsibilities of restaurant team members
2. Deliver training to restaurant team members
3. Ensure brand standards, recipes, and systems are executed
4. Create and maintain a guest-focused culture
5. Review guest feedback and implement improvement plans
6. Communicate restaurant priorities and results to team members
7. Execute new product rollouts including training and sampling
8. Maintain safety, food safety, and sanitation standards in compliance with laws
9. Control costs to maximize profitability
10. Conduct periodic inventory
11. Prepare weekly labor schedules
12. Order supplies and manage vendor relationships
13. Conduct self-assessments and implement action plans
14. Maintain confidentiality and compliance with privacy regulations
15. Ensure the restaurant meets budget goals
16. Manage cash handling and deposits
17. Engage with the Brands Field Operations team
18. Recruit, hire, onboard, and develop team members
19. Monitor and review employee performance
20. Coach staff to drive sales and improve guest satisfaction

Qualifications

• High School Diploma or GED
• Flexible schedule including days, evenings, weekends, and holidays
• 2-3 years experience in Quick Service Restaurant industry

Why Join Indus Hospitality Group?

We offer a dynamic environment fostering growth, innovation, and collaboration. Our team values contributions and prioritizes career development. Join us to be part of a supportive, inclusive culture where you can thrive and grow professionally.

Salary

$21-$24 per hour