Restaurant General Manager: Growth, Service & Profitability

Dairy Queen; Polo Crossing (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Dairy Queen is seeking a Restaurant Manager to oversee every aspect of the restaurant’s operations, from financial performance to product production and marketing. The role ensures adherence to owner/franchisor guidelines, drives guest satisfaction, and leads staff development and scheduling to maximize efficiency and profitability.

Key responsibilities include managing all areas of the restaurant, resolving customer issues promptly, collaborating with the community to boost sales, and

Qualifications

• Oversees entire restaurant operations and makes final decisions on matters of importance.
• Ensures PRIDE systems and routines are incorporated into day-to-day operations.
• Manages staff development, training, performance reviews, and schedules.

Responsibilities

• Oversees and manages all areas of the restaurant and makes final decisions on matters of importance.
• Ensures guest service meets company standards and responds to customer complaints effectively.
• Works with local chamber and schools to increase restaurant sales.
• Staffs, trains, and develops managers and hourly employees; conducts performance reviews.
• Manages restaurant P&L and controls COGS, labor, and controllables.

Job description

Dairy Queen is seeking a Restaurant Manager to oversee every aspect of the restaurant’s operations, from financial performance to product production and marketing. The role ensures adherence to owner/franchisor guidelines, drives guest satisfaction, and leads staff development and scheduling to maximize efficiency and profitability.

Key responsibilities include managing all areas of the restaurant, resolving customer issues promptly, collaborating with the community to boost sales, and