Restaurant General Manager
Fuddruckers, renowned for its "World’s Greatest Hamburgers," prides itself on delivering exceptional dining experiences and warm, welcoming service. We are seeking a friendly, organized, and enthusiastic Restaurant General Manager to join our team and create memorable first impressions for our guests.
Job Responsibilities:
- Ensure guests enjoy their visit by directing and motivating staff to provide excellent service.
- Establish restaurant business plans based on demand surveys.
- Meet financial objectives through budgeting, systems, and follow-up.
- Control purchases and inventory by collaborating with kitchen and bar managers weekly to discuss profitability and strategies.
- Maintain operations by ensuring adherence to policies, standard operating procedures, cleanliness, organization, and appearance standards for FOH and BOH.
- Enhance guest relations by identifying opportunities to drive sales and delegate responsibilities appropriately.
- Approve and manage all schedules for FOH and BOH, including training schedules, ensuring timely completion.
- Follow up on preventative maintenance, R&M issues, and new menu or LTO rollouts.
- Manage staff productivity through scheduling and staffing levels.
- Maintain guest satisfaction by interacting with guests, ensuring food quality standards, and managing ticket times.
- Participate in hiring, training, and ongoing staff development.
- Ensure a safe, secure, and healthy environment by enforcing sanitation and safety standards.
- Keep up with industry trends to maintain professional and technical knowledge.
- Achieve company goals by taking ownership of new initiatives and developing new objectives for improved service and financial performance.
- Develop management team through scheduling, evaluations, and feedback to ensure effective shift execution and guest satisfaction.
- Understand and embody Fuddruckers’ food and service culture and business model.
Qualifications and Skills:
- Strong knowledge of front and back of house operations, including food, beverages, staff supervision, inventory, and food safety.
- Highly organized with excellent time management skills.
- Proven leadership in people management, teamwork, and delegation.
- Understanding of cost control, labor systems, and P&L management to ensure profitability.
- Effective communication and leadership abilities.
- Comfort with budgets, revenue, and forecasting.
- Ability to lead large groups and motivate staff.
- Self-motivated with high energy levels.
Education and Experience:
- Minimum 5 years of successful experience as a restaurant general manager with annual volume exceeding $3.5 million.
- At least 7 years of restaurant management experience.
- Associate or bachelor’s degree in business management preferred.
- High school diploma or GED required.
- Current food handler’s card and relevant certifications as per law.
- Proficiency with computers, point-of-sale, and office software.
Powered by JazzHR