Restaurant General Manager at W&M Restaurants Inc. Du Quoin, IL

Feitong Buke; Du Quoin (IL); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Flexible schedules

Bonuses

Job summary

Feitong Buke is seeking a Restaurant General Manager in Du Quoin, IL, to oversee restaurant operations and lead a strong team. You will ensure customer satisfaction and maintain high service standards while managing budgets and inventory.

The ideal candidate has 3-5 years of supervisory experience in the food service industry, strong analytical skills, and a commitment to customer service. Additional benefits include competitive pay, flexible schedules, and opportunities for bonuses and scholarships.

Qualifications

• 3-5 years supervisory experience in food service or retail.
• Must have reliable transportation for banking tasks.

Responsibilities

• Recruit and hire staff, ensuring team development.
• Deliver superior customer service and manage complaints.
• Oversee restaurant budget and financial plans.

Skills

Leadership

Customer service

Team development

Analytical skills

Education

High School Diploma or GED

College degree or equivalent experience

Tools

Microsoft Office

Job description

Restaurant General Manager

Restaurant General Manager job at W&M Restaurants Inc.. Du Quoin, IL. $70,000.00 Plus Potential Bonus for Proven Fast Food Restaurant Manager!! QSR Suprestar needed for great Location $ BONUS$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ Restaurant General Manager FREE FOOD! GREAT PAY! DISCOUNTS!

Thinking the fast food industry isn't for you....we may surprise you! We are currently working very hard to provide great food while still protecting our employees by implementing contactless customer service experiences, timely sanitizing procedures, and PPE for all employees. We have kept our employees working during this difficult time and still continue to offer a competitive wage, bonuses, and our other great benefits include: Competitive PAY FREE Meal (Seriously, who can say no to free food while working and discounts when you're not!) FLEXIBLE schedules (Play a sport? Have a social life? Have your kids' social schedule....no worries, we can work with you!) Potential for BONUSES (Know you can do a great job.... we actually give extra money for that!) Potential for RAISES (Do a great job over and over again...we actually give you even more money for that too!) PROMOTIONAL opportunities (Want to say you run a 1MM per year business and have 20+ people reporting to you?) SCHOLARSHIP opportunities (Still haven't decided what you want to be when you grow up? Join the crowd....but if you want to try that college thing for the first time or for the seventh time we could help pay for it!)

Role

The Taco Bell Restaurant General Manager (RGM) is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. The RGM is responsible for the operation of the entire restaurant from building a strong team to consistently providing customers with great food and a friendly experience.

Essential Functions and Responsibilities

Develop People

• Recruit, hire and conduct new hire orientation
• Create and oversee training plans for each team member
• Ensure online and on-the-job training programs are completed by each team member in a timely manner
• Schedule and deploy the team to promote development while meeting all business needs
• Resolve employee conflicts and promote a positive culture within restaurant
• Ensure it is a comfortable working environment for everyone
• Appraise staff performance and provide feedback

Customer Satisfaction

• Deliver superior service and maximize customer satisfaction
• Resolve customer complaints quickly while maintaining positive customer relations
• Promote the brand in the local community through word-of-mouth and restaurant events

Develop the Business

• Manage the restaurant budget and financial plans
• Ensure team members are following food safety, quality and accuracy for orders
• Coordinate with Marketing Director to develop and implement ways to reach a broader audience
• Schedule, Coordinate, and supervise shifts
• Oversee and manage product and cleaning supplies inventory according to the budget
• Ensure compliance with sanitation and safety regulations
• Control operational costs and identify measures to cut waste
• Perform other duties as assigned

Job Requirements and Essential Functions

• High School Diploma or GED, College degree or equivalent Taco Bell/industry experience preferred
• 3-5 years supervisory experience in either a food service or retail environment, including Profit and Loss responsibility
• Basic Microsoft Office skills required
• Basic business math and accounting skills required
• Strong analytical and decision-making skills required
• Must have reliable transportation to complete banking and business requirements
• Able to occasionally lift up to 50 lbs.
• Able to tolerate standing, walking, and stooping during 80% of shift time