Restaurant General Manager

Taco Bell; Village of Lynbrook (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

4 weeks vacation

Paid time off

Free meals

Medical benefits from day 1

401k with match

Tuition reimbursement

Job summary

Taco Bell in Lynbrook, NY is seeking a Restaurant General Manager to lead a dynamic team, oversee recruitment and training, and uphold the brand’s standards for exceptional customer experiences.

You’ll coach staff, manage schedules and budgets, and drive profitability while maintaining a positive, inclusive culture. The job offers competitive pay, bonus potential, and benefits from day one, plus education support and career advancement, 4 weeks vacation and 401k with match.

Qualifications

• Minimum 5 years in restaurant or retail management.
• Proven track record of improving performance via P&L analysis.
• Strong communication skills (written and verbal).
• Champions Taco Bell culture and values, with focus on Equity, Inclusion and Belonging.

Responsibilities

• Recruit, onboard, and train Team Members and Shift Leads.
• Develop training plans and mentor managers and trainers.
• Recognize and reward high performance; foster inclusive culture.
• Resolve conflicts; maintain a positive work environment.
• Engage with customers and resolve issues to ensure a positive experience.
• Schedule staff to optimize service; enforce CHAMPS standards.
• Analyze financial performance; manage budget; maximize profitability.
• Monitor competitors and enhance digital presence and loyalty programs.

Skills

People management

P&L analysis

Digital tools proficiency

Communication skills

Equity & inclusion

Talent recruitment

Change management

Job description

Restaurant General Manager

About the Job:

As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.

The Day-to-Day:

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Is this you?

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell's culture and values, with a focus on Equity, Inclusion, and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Work-Hard, Play-Hard:

• Competitive pay
• Bonus potential
• 4 weeks' vacation and additional Paid Time Off
• Free bachelors degree
• Scholarship programs and tuition reimbursement for continuing education
• Career advancement and professional development
• Medical benefits from day 1
• Health and wellness programs
• 401k retirement plan with 6% match
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
• Free meals

The range for this role is $60,000-80,000/year. Compensation may vary based on geographic location and experience.