Join to apply for the Restaurant General Manager role at Capital Markets Placement
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Join to apply for the Restaurant General Manager role at Capital Markets Placement
Purpose of the Role
The Wingstop General Manager provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. The General Manager must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. The General Manager must convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.
Essential Duties And Responsibilities
- People Management
Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; make all final hire and separation decisions for restaurant and ensure proper procedures are followed in regards to hiring, promotions and separations. Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.
- Financial Management
Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; build sales, control labor and food costs; meet all targets set by Operations Leadership; set aggressive goals to drive business metrics.
- Operations Management
Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use company tools to coach, mentor, and develop team members; leverage support from the Restaurant Support Center; ensure all risk management issues are in compliance with standards.
- Additional Info
The position requires lifting and carrying merchandise weighing up to approximately 50 pounds, climbing ladders for supplies, standing/walking for up to ten hours daily. Minimum High School Diploma or GED; some college preferred. Must be 18+, proficient in Microsoft Office, with 5+ years of supervisory experience in food service or retail. Strong financial, recruiting, leadership, and communication skills required. Must be flexible to work 50-60 hours/week including weekends and holidays. Must be passionate about hospitality and serving guests, with problem-solving abilities and a willingness to accept feedback.
Job Type: Full-time
Pay: Up to $62,000.00 per year
Seniority level
Employment type
Job function
- Management and Manufacturing
Industries