Restaurant General Manager

Taco Bell; Saratoga Springs (UT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

4 weeks' vacation and additional Paid Time Off

Scholarship programs for continuing education

Career advancement and professional development

Medical benefits from day 1

Health and wellness programs

401k retirement plan with 6% match

Discounts on mortgages, vehicles, and gym memberships

Free meals

Free meals

Job summary

A leading fast-food chain in Saratoga Springs, Utah, is seeking a Restaurant General Manager to lead a team in delivering exceptional customer experiences. The role involves recruiting and training staff, overseeing restaurant operations and financial performance, and fostering a positive work environment. Ideal candidates will have 5 years of experience in restaurant management, strong people skills, and a commitment to equity and inclusion. This position offers competitive pay, bonus potential, and numerous perks including 4 weeks' vacation and medical benefits.

Qualifications

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Strong understanding of restaurant maintenance programs.
• Champion of Taco Bell's culture and values, equity and belonging.
• Experience in recruiting and mentoring teams.
• Adaptable to change and able to support change management.
• Adheres to corporate policies and health and safety standards.

Responsibilities

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads.
• Develop a comprehensive training plan, mentoring Assistant Managers and Shift Leaders.
• Analyze the restaurant's financial performance and manage the budget.
• Foster a positive work environment and resolve conflicts.
• Engage with customers to resolve issues and ensure great experiences.
• Schedule staff to optimize service and lead product rollout meetings.
• Analyze financial performance, manage the budget, and maximize profitability.
• Monitor competitors and enhance digital presence and loyalty programs.

Skills

People management

Performance improvement

Digital tools proficiency

Communication skills

Customer engagement

Change management

Tools

POS systems

Budgeting software

Digital platforms

Job description

About the Job:

As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week.

The Day-to-Day:

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Is this you?

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell's culture and values, with a focus on Equity, Inclusion, and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Work-Hard, Play-Hard:

• Competitive pay
• Bonus potential
• 4 weeks' vacation and additional Paid Time Off
• Scholarship programs for continuing education
• Career advancement and professional development
• Medical benefits from day 1
• Health and wellness programs
• 401k retirement plan with 6% match
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
• Free meals