Restaurant General Manager

Hash Kitchen; Salt Lake City (UT); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health, Dental and Vision

PTO

Competitive pay

Job summary

Hash Kitchen in Salt Lake City is seeking a General Manager to lead daily operations, coach a talented team, and deliver an exceptional guest experience in a fast-paced brunch setting.

You will drive brand standards, staffing, training, and profitability while fostering a positive, collaborative work environment. This role rewards an energetic, people-first leader with opportunities for growth and impact within Hash Kitchen.

Qualifications

• Extraordinary attention to detail
• Excellent verbal and written communication
• Collaborative, growth mindset and partnership-oriented
• Ability to motivate, train, develop and provide career growth for your employees
• Willingness to attend training and obtain certifications as needed

Responsibilities

• Oversee daily operations and coach the squad to deliver a great guest experience
• Lead brand execution and customer service excellence across all shifts
• Manage hiring, onboarding, and ongoing staff development
• Train employees and provide mentoring with clear performance feedback
• Monitor profitability through daily sales and cost controls
• Organize restaurant operations, inventory, and cleanliness
• Schedule staff to meet forecasted needs
• Ensure health, safety, sanitation, and security policies are followed

Skills

Attention to detail

Verbal & written communication

Collaborative mindset

Motivate, train, develop employees

Willingness to obtain certifications

Education

High School Diploma or GED

ServSafe certificate

Tools

Microsoft Suite

Job description

Hash Kitchen is building something different in the restaurant industry: Real quality of life, completive pay, and genuine work-life balance. This position will be a great fit for an energetic, people first leader who can drive excellence, one brunch at a time.

What’s in it for you, you ask?

• Long term financial compensation
• Health, Dental and Vision
• PTO

The General Manager position comes with a starting salary of $75,000 - $85000 depending on experience. Additional bonus compensation up to $13,000, and generous perks and benefits.

Job Qualifications

• Be at least 21 years of age
• 5 years of High-Volume, Full-Service restaurant management experience
• High school diploma or GED
• ServSafe certificate
• Valid driver’s license
• Basic experience with Microsoft Suite

Job Requirements

• Extraordinary attention to detail
• Excellent verbal and written communication
• Collaborative, growth mindset and partnership-oriented
• Ability to motivate, train, develop and provide career growth for your employees
• Willingness to attend training and obtain certifications as needed

A Day In the Brunch Life

As the General Manager you will oversee in all aspects of daily operations. You will effectively coach, train and develop your Squad members and create a positive, collaborative work environment. As the General Manager for Hash Kitchen, you are the mentor and leader that drives and delivers the ultimate customer experience for our Hash Kitchen guests.

• Oversee the execution of the Hash Kitchen brand daily
• Serve as the point of contact for all customer service matters.
• Oversee the execution of quality food following proper procedures and Hash Kitchen standards
• Assess and communicate the hiring needs of the store. Follow hiring processes for all employees according to mandatory guidelines.
• Complete all new hire paperwork/onboarding according to the necessary deadlines.
• Train employees professionally and profitably by applying Hash Kitchen policies and procedures. Identify areas of improvement and provide one-on-one mentoring. As needed, administer and document verbal warnings, write-ups, and Performance Improvement Action Plans.
• Demonstrate experienced knowledge of all menu items
• Lead monthly meetings with all employees
• Troubleshoot store profitability by monitoring daily and weekly sales and cost control figures.
• Organize the restaurant following proper food rotation and cleanliness procedures
• Order all food, paper, chemicals, and other supplies as needed to run the store
• Record and organize store invoices
• Create weekly staff schedules to fit the scheduling forecast and needs of the restaurant
• Ensure all employees follow proper policies and procedures
• Follow all company standards for health, safety, sanitation, and security.
• Send weekly update reports to the District Manager.

Who We Are

At Hash Kitchen, breakfast classics are remixed and reimagined! We are a buzzy brunchery with Instagrammable, creative daytime dishes and an exceptional, interactive build-your-own bloody Mary bar. Guests get to customize their cocktail from start to finish with house made bloody Mary mixes, house-infused spirits, and over 50 craft toppings. Our innovative concept combines chef-driven food and an elevated cocktail program with a next-level atmosphere. Complete with social-media-worthy wall art and rotating guest DJ's.

WORKING CONDITIONS

Position requires qualified individuals to see, hear and speak (verbally and audibly). Required to ascend and descend stairs; sit and stand for extended periods of time; lift up to 50 pounds, bend, stoop and kneel. May be required to work outside in various weather conditions. May be required to work on a computer for extended periods of time, including viewing the screen, using a mouse, manipulating a keyboard with hands, and reaching with arms. May be asked to drive or travel by car, air, or other transportation for business purposes. Must be able to function effectively in a fast-paced working environment. Must be able to report to work responsive, free from sedatives, and in a non-sedative state. Must disclose prescribed and/or over-the-counter pharmaceuticals that may impair or affect the ability to perform the job's essential functions. Natural and regular stressors occur on the job. Hash Kitchen is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, veteran status, or pregnancy.