Restaurant General Manager

Chuck E. Cheese; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Telemedicine and Earned Wage Access

401(k) retirement plan

Employee meal discounts

Tuition savings and scholarships

Employee Assistance Program (EAP)

Paid holidays

Life and disability insurance

Job summary

Chuck E. Cheese is seeking an energetic General Manager to set the tone for the restaurant, lead daily operations, and ensure every guest leaves happy. You’ll manage staffing, training, product quality, safety, and guest service while driving sales and cost controls.

We offer competitive benefits, access to earned wages with Work Today, Get Paid Tomorrow, and broad career growth within a nationwide family dining and entertainment brand.

Qualifications

• Must be at least 21 years of age.
• College degree preferred.
• Minimum of four (4) years experience in the restaurant industry with responsibility for full execution of running quality shifts and driving sales/performance.

Responsibilities

• Make daily decisions on time management, staffing, and operations while upholding quality standards.
• Build sales and maximize profits through effective recruiting, training, and communication of expectations.
• Coach and motivate the team to deliver high-quality guest service and safety.
• Exercise sound business judgment in cost control, inventory, and labor management.

Skills

Coaching & Developing Others

Ethics & Integrity

Effective Communication

Empowers Others

Diversity & Inclusion

Time & Priority Management

Problem Solving

Education

College degree preferred

Job description

At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play!Commission DetailExempt: Commission potential from $0.50 to $10.00 for each Membership you sell, and from $0.15 to $3.00 for each Fun Pass you sell! Paid out bi-weekly (unless state law requires otherwise).Non-Exempt: Commission potential from $2.00 to $8.00 for each Membership you sell, and from $0.60 to $2.40 for each Fun Pass you sell! Paid out bi-weekly (unless state law requires otherwise).Job DescriptionWe’re looking for an energy source, someone who can set the tone for an entire restaurant. One of those rare General Managers who can get people excited about making sure “every guest leaves happy.” Sound familiar? As a GM at Chuck E. Cheese, you’ll make amazing things happen for guests and employees alike. And as you would expect from the industry leader, we’ll make it worth your while.Chuck E. Cheese now offers access to earned wages with our NEW “Work Today, Get Paid Tomorrow” program. Don’t wait between paychecks anymore!Job Responsibilities:Make daily decisions that involve time management, staff scheduling and support, uphold product quality, cleanliness and other Company standardsBuild sales and maximize profits by effectively recruiting, training, developing and communicating Company and Guest expectations to the entire teamCoach, teach and motivate team to maintain high quality Guest service and safetyExercise excellent business skills and judgement in cost control procedures, financial accounting, inventory levels and labor managementSkills We’re Looking For:Coaching and Developing OthersDemonstrates Ethics and IntegrityEffective CommunicationEmpowers OthersValues DiversityTime and Priority ManagementProblem Solving and Decision MakingMinimum Qualifications:Must be at least 21 years of age or older (RVP approval may allow for hiring at the age permitted by local law for selling, ringing up, checking identification and serving alcohol)College degree is preferredMinimum of four (4) years experience in the restaurant industry with responsibility for full execution of running quality shifts and driving sales/performance for a restaurant OR proven track record as a CEC Manager or Senior Assistant ManagerEssential Job Functions and Work Environment:Must be able to lift or carry objects weighing 0-50 pounds during scheduled shiftMust be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shiftIn addition to the essential job responsibilities stated above, the ability to handle job stress and interact effectively with others, including guests and Team members, are essential functions of the job.The work environment includes flashing and flickering lights, moving mechanical parts, and loud noise, as well as exposure to non-weather related wet, humid, extreme heat and extreme cold conditionsBenefits & Perks:CEC offers a competitive benefits package designed to support employees nationwide.All employees enjoy access to telemedicine, early wage access, a 401(k) retirement plan, employee meal discounts, an Employee Assistance Program (EAP), tuition savings, scholarships, and financial relief resources.Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.Full-time employees (averaging 29.5+ hours/week) are eligible for comprehensive medical, dental, and vision coverage, paid sick/vacation time, paid holidays (where applicable), FSA/HSA options, life and disability insurance, voluntary benefits, legal coverage, and additional education and student loan support.State & Local Compliance:CEC provides paid sick leave and other benefits as required by applicable state and local laws.At Chuck E Cheese, we care about the safety and health of our guests and employees. We have rigorous health and sanitation standards, and our operational procedures are designed to meet or exceed local requirements and most importantly to protect the health of our teams and guestsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #Diversity #Inclusion #CultureThe Company:CEC Entertainment, LLC (“CEC”), headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment, proudly operating the iconic Chuck E. Cheese, Peter Piper Pizza and Chuck’s Arcade brands.Chuck E. Cheese celebrates over half a million birthdays annually, dedicated to creating joyful, lasting memories through fun, food, and play. As the place Where a Kid Can Be a Kid, the brand is committed to safety through programs like Kid Check and community support, having donated more than $24 million to schools and nonprofits. In 2025, Chuck E. Cheese received the “Best in STEM” award and was named one of America’s Greatest Workplaces, highlighting its industry leadership both in innovation and employee well-being.Peter Piper Pizza offers a neighborhood pizzeria experience with quality food, engaging entertainment, and lifelong memories because fun isn't added on-“The Fun is Baked In”! Through amusement and connection, families and communities are brought together every day. Both Chuck E. Cheese and Peter Piper Pizza champion play through different attractions to support physical wellness and strengthen motor skills in kids.CEC Entertainment and its franchisees operate nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries. The company proudly fosters a culture of diversity and celebrates fun and play to unite every family. Learn more at chuckecheese.com and peterpiperpizza.com.Benefits:CEC Entertainment offers a wide variety of benefits including medical, dental, vision, life, disability, and 401(k) retirement savings plan to eligible U.S. employees as part of their overall employment package. We also offer job training and career growth opportunities. Chuck E. Cheese is a "Work Today, Get Paid Tomorrow" employer.* * *At CEC Entertainment, we believe that our workforce should reflect the diverse backgrounds, experiences, and perspectives of many guests we serve. As an Equal Opportunity Employer, we do not discriminate against applicants due to race, ancestry, color, genetics, gender identity, gender expression, sexual orientation, national origin, religion, age, physical or mental disability, pregnancy, veteran status, or on the basis of any other federal, state or local protected class.