Restaurant General Manager

Taco Bell; Ontario (OR); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the fast-food industry is seeking a Restaurant General Manager to oversee operations, manage a team, and ensure exceptional customer service at their Ontario location. The ideal candidate will have extensive experience in restaurant management, exceptional leadership skills, and a commitment to fostering a positive work environment. This role includes responsibilities in recruiting, training, and budgeting while maintaining Taco Bell's core values of Equity, Inclusion, and Belonging.

Benefits

Competitive pay

Bonus potential

3 weeks PTO Available

Scholarship programs for continuing education

Career advancement and professional development

Medical benefits

Discounts on mortgages, vehicles, cell phones, gym memberships and more

Free meals

Qualifications

• 5 years in restaurant or retail management.
• Strong track record in people management and development.
• Proficient with digital tools and platforms.

Responsibilities

• Recruit, onboard, and develop a strong team.
• Analyze financial performance and manage the budget.
• Engage with customers to resolve issues promptly.

Skills

Leadership

Communication

People Development

Conflict Resolution

Digital Proficiency

Job description

About the Job:

The Taco Bell Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Key responsibilities include finding, hiring and developing employees, conducting new hire orientation and developing the training plan for each new hire. You're also responsible for scheduling and deploying the Team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial plans. A successful candidate will have strong leadership and communication skills, a track record of people development, and a positive attitude. To ensure clear communication with both customers and team members, basic proficiency in reading, writing, and speaking English is required for all employees. If you want to build a great career, Taco Bell is the place to learn, grow and succeed!

The Day-to-Day:

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Is this you?

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell's culture and values, with a focus on Equity, Inclusion, and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Work-Hard, Play-Hard:

• Competitive pay
• Bonus potential
• 3 weeks PTO Available
• Scholarship programs for continuing education
• Career advancement and professional development
• Medical benefits
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
• Free meals