Restaurant General Manager

Fulenwider Enterprises KFC & Taco Bell; North Carolina; On-site; USD 50,000 - 60,000; Full time

Job summary

Join a dynamic and growing company as a Restaurant General Manager, where your leadership will drive operational excellence and guest satisfaction. This role offers the opportunity to create value through efficient operations while fostering a positive work environment. You will oversee daily restaurant activities, ensuring high standards of quality, service, and cleanliness. With a commitment to employee development and a culture that prioritizes people, this position is ideal for those looking to make a significant impact in the restaurant industry. If you have a passion for guest service and team building, this is the perfect opportunity for you.

Benefits

401k with company match

Health, Dental, Vision and Life Insurance

Paid Vacations

Comprehensive training program

People First company culture

Promote from within philosophy

Qualifications

• 1-4 years supervisory experience in food or retail environments.
• Strong interpersonal and conflict resolution skills.

Responsibilities

• Direct daily operations ensuring compliance with company standards.
• Recruit and train hourly employees while managing costs.

Skills

Exceptional guest service

Communication skills

Team building

Basic business math

Analytical skills

Education

High School Diploma or GED

College or University Degree

Job description

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Restaurant General Manager Job Description

Join the Fulenwider KFC/Taco Bell family and find a great career, because this is a place where great people work together in a growing company. At Fulenwider Enterprises (KFC/Taco Bell), we realize the importance of every employee to the successful operation of our business, and genuinely want all employees to be successful and happy in their work. The Restaurant General Manager plays a key role in the operation of our restaurants and has accountability for directing the daily operations of the restaurant and ensuring compliance with company standards in all areas of operations. This includes, but is not limited to: product preparation and delivery, guest relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of hourly managers and team members, financial accountability, ensuring that the highest quality products and services are delivered to each guest, building a positive and safe work environment and other duties as required or assigned

Key Responsibilities Include (What RGMs Do)

• Creates value for shareholders through efficient operations, appropriate cost controls, and profit management
• Maintains highest level of Quality, Service, Cleanliness and Hospitality by personally spending time interacting with guests during peak hours and ensuring all menu items are available at all times
• Takes an active role in guest service and guest relations, monitors and corrects employee appearance, courtesy and suggestive selling techniques and takes part in company marketing efforts
• Controls day-to-day operations by tracking restaurant labor and product costs to meet targets; orders food, paper and supplies, maintains proper inventory levels and controls waste, plans weekly schedule for restaurant employees; follows published procedures for receiving, preparing, holding, packing and serving products
• Maintains high level of productivity through effective recruiting, training, and motivation of hourly employees
• Has routine preventative maintenance program in operation; checks, adjusts and makes minor repairs of restaurant equipment, building and grounds
• Prepares and submits required reports, uses approved projection techniques; cash control techniques and security measures
• Recruits, interviews, recommend hiring, disciplinary action, and termination of hourly restaurant employees and keeps required personnel and performance information; develops, motivates, and effectively trains; maintains a safe work environment; champions recognition and motivation efforts
• Ensures OSHA, local health and safety codes, and company safety and security policy are met
  
  

We Offer The Following

• Competitive starting salaries
• 401k with company match
• Health, Dental, Vision and Life Insurance benefits
• Paid Vacations
• People First company culture
• Promote from within philosophy
• Comprehensive training program
  
  

Job Requirements

The ideal candidate for the Restaurant General Manager will possess:

• Dedication to providing exceptional guest service
• Good communication skills, strong interpersonal skills and conflict resolution skills
• Exceptional team building capability
• Basic business math and accounting skills, and strong analytical/decision-making skills
• Basic personal computer literacy
• High School Diploma or GED preferred; College or University Degree preferred
• 1-4 years supervisory experience in either a food or retail environment, including Profit & Loss responsibility
  
  

Other Requirements

• Follows procedures regarding operation of restaurant equipment (fryers, ovens, etc.)
• The job entails lifting up to 25 lbs. and carrying loads up to 30 feet in distance
• The job entails pushing/pulling up to 90 lbs. and carrying up to 30 feet in distance
• Knowledge of and compliance with the company Human Resources policies and processes
• Adheres to the Company and City/State/United States safety requirements
  
  

Job Type: Full-time

Salary: $50,000.00 to $60,000.00 /year

• " You are applying for a position with a franchisee or licensee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees and licensees are independent business organizations, who will be your only employer if hired, and who are responsible for their own employment practices, including stetting their own wage and benefit programs."
  
  

PI268541116

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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