Restaurant General Manager

mcrhotels.com; New York (NY); On-site; USD 100,000 - 150,000; Full time

Job summary

A leading hotel group seeks a Restaurant General Manager in New York to oversee food and beverage operations. The ideal candidate will drive revenue, ensure team satisfaction, and manage budgets while fostering service excellence in a thriving hospitality environment.

Benefits

Hotel Discounts

Weekly Pay

Paid Time Off

Retirement Options

Referral bonuses

Career advancement

Health, Dental, Vision Insurance

Qualifications

• 6 years' experience in food and beverage, culinary, or event management.
• High energy and outgoing personality.
• Ability to multi-task and work in a fast-paced environment.

Responsibilities

• Set expectations and hold food and beverage team accountable for service.
• Review financial reports and performance against budget.
• Develop and manage Food and Beverage budget and strategies.

Skills

Organizational skills

Excellent communication skills

Leadership

Creative and innovative

Team player

Education

High school degree (or equivalency)

Hotel/College training

Tools

Microsoft Office

Event management software

Customer management platform

Job description

4 days ago Be among the first 25 applicants

The Restaurant General Manager will be responsible for serving as the strategic business leader of the hotel's food and beverage operation, including Banquets, and serving as a liaison for the hotel's outlets. The position ensures the food and beverage operation meets the hotel's target guests needs, ensures team member satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Furthermore, this role develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property team members and provides a return on investment.

Responsibilities

Set expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors

Review financial reports and statements to determine how Food and Beverage is performing against budget

Make recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy

Work with food and beverage leadership team to determine areas of concern and develops strategies to improve the department's financial performance

Establish challenging, but obtainable goals to guide operation and performance

Develop and manage Food and Beverage budget

Monitor the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed

Ensure cash control and liquor control policies are in place in food & beverage areas and followed by all team members

Utilize interpersonal and communication skills to lead, influence, and encourage others

Demonstrate honesty and integrity, lead by example

Encourage and build mutual trust, respect, and cooperation among team members

Develop means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.

Identify the developmental needs of team and coach, mentor, or otherwise helps others to improve their knowledge or skills

Stay aware of market trends and introduces products to meet or exceed customer expectations, generate increased revenue, and ensure a competitive position in the market

Review findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken

Coach and support leadership team to effectively manage wages, food & beverage cost, and controllable expenses (e.g., restaurant supplies, uniforms, etc.)

Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership

Ensure employees are treated fairly and equitably

Informs and updates the team on relevant information in a timely manner

Requirements

High school degree (or equivalency) with Hotel/College training preferred

6 years' experience in the food and beverage, culinary, event management or related field

Solid understanding of banquet revenue generation

High energy and outgoing personality

Organizational skills and attention to detail

Diplomatic team player

Excellent communication skills both written and oral

Proficient in the use of Microsoft Office, event management software and customer management platform

Creative and innovative, as well as proactive and customer-oriented

Excellent time management

Ability to multi-task, work in a fast-paced environment, maintain calm under pressure

Strong leadership and communication skills

An aptitude for self-motivation

A can-do attitude and a hands-on approach

A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel

Our Company

• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
• For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
  
  

What we offer/What's in it for you?

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
  
  

Required

Preferred

Job Industries

• Food & Restaurant

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Real Estate and Equipment Rental Services

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