RESTAURANT GENERAL MANAGER

Burger King; Mesquite (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading fast-food restaurant seeks a Restaurant General Manager to oversee daily operations, manage staff, and ensure a positive guest experience. The ideal candidate will have a strong background in restaurant management and possess skills in P&L oversight and team leadership. This position requires flexibility with working hours to meet operational needs.

Qualifications

• Must be at least 18 years of age.
• 1-2 years of previous restaurant management experience.
• Demonstrated understanding of guest service principles.

Responsibilities

• Accountable for restaurant P&L and managing daily operations.
• Motivates team to exceed guest expectations and manages feedback.
• Enforces compliance with operational standards and government regulations.

Skills

P&L management

Leadership

Guest service

Time management

Education

High School Diploma or GED

2 years of college

Job description

The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees).

Summary Of Responsibilities : :

Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes

Reviews key P&L lines to increase profitability for the restaurant

Drives sales through proactive guest service, people development & operations management

• GUEST

Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility

Manages the guest experience through operations and timely response to Guest issues

Problem solves guest feedback systems to determine root-causes and develops action plans to address issues

Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives

• PEOPLE

Leads the restaurant's recruitment and selection process to build and retain an effective restaurant team

On-boards new team members by training and guiding them through the certification process

Inspires the restaurant team by effectively managing individual and team recognition programs

Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team's capabilities and raise restaurant performance

• OPERATIONS

Manages restaurant labor using optimal Manager staffing and Team Member scheduling

Enforces compliance with government regulations, employment laws, and BKC policies

Ensures that restaurant upholds operational and brand standards

• Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary

Qualifications And Skills : :

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous restaurant management experience
• Strong understanding of P&L management & drivers of restaurant profitability
• Ability to prioritize own and others' work and time to meet deadlines and objectives
• Demonstrated leadership skills
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and / or irregular shifts as needed, for theproper functioning of the restaurant
• BKC is an equal opportunity employer and we encourage all qualified applicants to apply

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