Restaurant General Manager

Taco Bell; Melbourne (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Une entreprise de restauration rapide de renommée, Taco Bell, recherche un Restaurant General Manager pour diriger une équipe dynamique et offrir des expériences client exceptionnelles. Ce rôle crucial implique le recrutement, la formation, et l'encadrement des employés tout en cultivant une culture de réussite. Des possibilités d'avancement et des bénéfices compétitifs, y compris des vacances et avantages médicaux, sont offerts.

Benefits

Competitive pay

Bonus potential

4 weeks' vacation and additional Paid Time Off

Scholarship programs for continuing education

Career advancement and professional development

Medical benefits from day 1

Health and wellness programs

401k retirement plan with 6% match

Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more

Free meals

Qualifications

• 5 ans d'expérience en gestion dans la restauration ou le commerce de détail.
• Capacité prouvée à améliorer la performance basée sur l'analyse P&L.
• Compétences exceptionnelles en communication, y compris écrite et verbale.

Responsibilities

• Recruter et former l'équipe pour assurer un service client exceptionnel.
• Développer un plan de formation complet pour des postes de direction.
• Gérer les performances financières du restaurant.

Skills

Communication

People Management

Conflict Resolution

Performance Improvement

Digital Tools Proficiency

Adaptability

Job description

About the Job:

As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.

The Day-to-Day:

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Is this you?

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell's culture and values, with a focus on Equity, Inclusion, and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Work-Hard, Play-Hard:

• Competitive pay
• Bonus potential
• 4 weeks' vacation and additional Paid Time Off
• Scholarship programs for continuing education
• Career advancement and professional development
• Medical benefits from day 1
• Health and wellness programs
• 401k retirement plan with 6% match
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
• Free meals