Restaurant General Manager

Shipley Do-Nuts; Hallandale Beach, Port Everglades, Miramar, Pembroke Pines, Hollywood (FL, FL, FL, FL, FL); On-site; USD 58,000 - 62,000; Full time

Job summary

A leading restaurant chain seeks a General Manager to oversee daily operations and ensure financial performance. This role involves managing a team and achieving sales and profit goals while focusing on guest satisfaction. Candidates should have significant experience in the restaurant industry, with strong leadership and organizational skills.

Qualifications

• 5 years working in a restaurant environment with career progression.
• 3 years as a General Manager in quick casual or quick serve.
• Ability to fluently understand Profit & Loss statements.

Responsibilities

• Directs daily operation and maintenance of the restaurant.
• Responsible for managing restaurant financial performance.
• Recruits and trains restaurant staff.

Skills

Problem Solving

Guest Service

Prioritization

Education

Associates or Bachelor’s degree in Business Administration or Hospitality

High School degree or equivalent

Tools

Word

Excel

Back of house restaurant systems

Job description

Pollo Tropical

Hollywood | Miramar | Pembroke Pines | Greater Fort Lauderdale | Hallandale | Aventura | North Miami | Miami Lakes | Hialeah

General Manager ($58,000-$62,000 + Bonus Potential Up to $37,000/year)

Be a Part of the Fiesta…
Come Join The Pollo Nation!

SUMMARY:

Responsible for achieving the restaurant’s annual sales and profit plan. Directs the daily operation and maintenance of a single assigned restaurant in accordance with established policies and procedures. Operates in accordance with prescribed policies and practices. Recruits and trains staff.

In accordance with the goals of the company, they are responsible for managing all aspects of their restaurant including, but not limited to: restaurant operations, financial performance, management/staff development, customer satisfaction, quality standards, sales & marketing, and general communications with employees, vendors, customers, and corporate support staff.

SUPERVISORY RESPONSIBILITIES:

• Will supervise restaurant staff of more than 15 team members
• Will supervise a management team of 1-2 managers (2 or more for higher volume restaurants)

QUALIFICATIONS:

An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and / or ability.

EDUCATION and/or SKILS and EXPERIENCE:

• Associates degree or Bachelor’s degree in Business Administration or Hospitality preferred. High School degree or equivalent required.
• Capable of adapting to business needs and solving problems quickly and efficiently.
• Ability to prioritize multiple tasks and exercise sound judgment.
• Ability to fluently understand Profit & Loss statements, cost controls, and restaurant operations.
• Focuses on “over the top” guest service experiences.
• Demonstrates highly motivated, energetic, and engaging characteristics.

MINIMUM REQUIREMENTS:

• Minimum 5 years working in a restaurant environment, showing career progression and verifiable results.
• Minimum 3 years as a General Manager of a quick casual or quick serve environment.
• Intermediate knowledge of Word, Excel, and back of house restaurant systems such as labor schedulers, inventory tracking systems, ordering, etc.
• Ability to comfortably speak, write, and comprehend English in a business setting.

We are an equal opportunity employer and value diversity at our company.