Restaurant General Manager

Hunter Super Techs - TurnPoint; Draper (UT); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

4 weeks' vacation and additional Paid 

Scholarship programs for continuing教育

Career advancement and professional 开发

Medical benefits from day 1

Health and wellness programs

401k retirement plan

Perks! Discounts on mortgages,车辆, cell

Free meals

Job summary

Hunter Super Techs - TurnPoint in Draper, UT is seeking a Restaurant General Manager to lead a dynamic crew, set gold standards, recruit, train, and develop talent while delivering exceptional guest experiences.

You will drive P&L outcomes, schedule strategically, mentor managers, engage with customers, and foster a culture of equity while ensuring compliance with health and safety standards.

Qualifications

• 5 years in restaurant or retail management.
• Strong track record in people management.
• Experience with P&L analysis.
• Proficiency with digital tools and platforms.
• Excellent written and verbal communication.

Responsibilities

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Skills

People management

P&L analysis

Digital tools

Communication

Maintenance programs

Job description

Location

1287 East Draper Parkway, Draper, UT, 84020

About the Job

As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week.

The Day-to-Day

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.


• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.


• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.


• Address and resolve conflicts promptly, maintaining a positive work environment.


• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.


• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.


• Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.


• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Is this you?

• 5 years in restaurant or retail management with a strong track record in people management.


• Proven ability to improve performance based on P&L analysis.


• Proficient with digital tools and platforms.


• Exceptional communication skills, including written, verbal, and interpersonal.


• Solid understanding of restaurant maintenance programs.


• Champions Taco Bell's culture and values, with a focus on Equity, Inclusion, and Belonging.


• Experienced in recognizing and motivating teams, with a successful track record in people development.


• Skilled in recruiting top talent and training both high and under-performing employees.


• Adaptable to change and experienced in supporting change management.


• Adheres to corporate policies and Occupational Health and Food Safety standards.

Work-Hard, Play-Hard

• Competitive pay


• Bonus potential


• 4 weeks' vacation and additional Paid Time Off


• Scholarship programs for continuing education


• Career advancement and professional development


• Medical benefits from day 1


• Health and wellness programs


• 401k retirement plan


• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more


• Free meals