Restaurant General Manager

Morton's The Steakhouse; Charlotte (NC); On-site; USD 85,000 - 100,000; Full time

Job summary

A leading restaurant chain seeks a Restaurant General Manager for its Charlotte location. This role requires strong leadership in an upscale dining environment, managing operations, and ensuring exceptional guest service. Ideal candidates will have experience in upscale dining, with comprehensive knowledge of both front and back of house operations, as well as effective communication and cost management skills.

Benefits

Extensive and well-rounded training program

Generous employee discounts on dining, retail, and amusements

Multiple health benefit plans

Paid sick leave

Paid vacation

Monthly discretionary bonus potential

Qualifications

• At least 3 years General Manager experience in an upscale / fine dining establishment.
• Strong knowledge of front and back of house operations including food safety and service techniques.
• Stable and progressive work history with strong work ethic.

Responsibilities

• Ensure adherence to company standards to increase sales and minimize costs.
• Manage daily operations and scheduling while ensuring quality of food and service.
• Investigate and respond to guest complaints to enhance guest satisfaction.

Skills

Leadership

Communication

Cost management

Staff supervision

Guest service

Job description

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• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
• Paid sick leave
• Paid vacation
• Monthly discretionary bonus potential
  
  

Benefits

Overview

• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
• Paid sick leave
• Paid vacation
• Monthly discretionary bonus potential
  
  

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
• Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
• Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews
  
  

Qualifications

• At least 3 years General Manager experience in an upscale / fine dining establishment
• Additional experience in Regional or multi-unit management is preferred
• Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction
• Strong understanding of cost and labor systems that lead to restaurant profitability
• Strong communication and leadership skills combined with advanced computer and math skills
• Stable and progressive work history; Strong work ethic
  
  

EOE

Pay Range

USD $85,000.00 - USD $100,000.00 /Yr.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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