Restaurant General Manager

Workstream; Centereach (NY); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Paid time off

Free salads

Healthcare (vision, dental)

Maternity leave

Flexible spending benefits

Job summary

CHOPT is seeking a General Manager in New York to lead daily operations, guest experiences, and team development for a high-volume restaurant. You will drive hospitality excellence, oversee P&L targets, and ensure top-tier food safety and quality.

This is a on-site GM role requiring strong leadership and communication, with a comprehensive benefits package. The ideal candidate has 5+ years of GM experience in fast-paced restaurants, ServSafe certification, and a proven ability to hire, train,

Qualifications

• 5+ years of general management in a fast-paced restaurant.
• ServSafe certification and food safety mindset.
• Proven ability to hire, train, and lead diverse teams.
• Excellent communication and problem-solving skills.
• Comfort with technology and restaurant software.

Responsibilities

• Lead daily operations to deliver exceptional guest experiences.
• Respond to customer feedback and resolve concerns.
• Drive P&L metrics to meet targets.
• Ensure food safety standards and facility maintenance.
• Hire, train, and develop restaurant staff.
• Lead by example and foster inclusive culture.

Skills

General management

Hospitality leadership

Team development

Customer service excellence

Food safety mindset

ServSafe certification

Strong communication

POS systems proficiency

Physical stamina

P&L management

Tools

POS systems

Restaurant software

Job description

At this location: Base Salary: $65,000 – $75,000 annually (commensurate with experience)Quarterly Bonus: Up to $3,000 per quarter ($12,000 max annual bonus)

CHOPT General Manager

Base compensation: $65k-$85k base salary commensurate with experience + $12k quarterly bonus potential

Here at CHOPT we're crazy about serving up the best tasting salads around. That means finding the highest quality ingredients, curating diverse flavors, and assembling a talented, passionate team that shares our vision and will help us in our mission to build healthy futures in communities all over.

Our four core values lead and guide our behavior in the following ways:

• Be Generous – We incorporate the spirit of generosity into everything we do
• Innovate– We embrace change and look for new and better ways to execute and deliver
• Serve with Urgency – We pay attention to the details and enthusiastically take action
• Better tastes Better – We hold ourselves to high standards and strive to continuously up our game in our food and in our actions.

As a General Manager at CHOPT, you are the face of our brand and the glue that keeps our team together. You will be expected to lead and impact your restaurants in the following ways:

Daily Operations

• Focus relentlessly on hospitality and providing exceptional customer experiences, paying attention to all the details.
• Respond to customer feedback and handle customer concerns/needs.
• Spot and solve problems
• Ensure all food safety standards are maintained at all times
• Maintain all facilities and equipment with hyper-awareness of functionality, and proactively deal with any repairs needed.
• Complete and oversee all day to day administrative work and daily checklists
• Drive the key financial metrics on the P&L to meet or exceed targets

Team

• Establish a positive and inclusive work environment
• Spot talent and hire, properly train, and develop team members for future growth, ensuring other managers do the same
• Provide hands‑on leadership by working all positions and providing continuous and thoughtful feedback to the team.
• Build a culture of strong focus on and appreciation for food safety and food quality
• Lead by example in all things

Ideal candidates will have:

• 5+ years of general management experience in a fast‑paced restaurant
• Impeccable work ethic and integrity
• Ability to remain steady and focused in the face of stressful situations or when working under significant pressure
• Capacity to adjust their own behavior and approach depending on their circumstances
• A track record of leading and taking care of a diverse team
• Ability to drive hospitality and inspire others to do the same
• A food‑safety mindset and ServSafe certification (along with any required city/state food safety certifications)
• Strong communication and interpersonal skills
• Proficiency with technology and restaurant software including POS systems, laptop and/or tablet
• Manual dexterity able to operate cutting tools and kitchen utensils
• Capability to occasionally move or transport items up to 25 pounds

What’s in it for you:

We invest in YOU. We are growing quickly and we give you the opportunity to do the same! You will receive 8 weeks of training so that you can learn all about our brand and what it takes to successfully operate a CHOPT restaurant. Plus….

• Generous Paid Time Off plus additional sick days!
• Free salads!
• Healthcare, including vision and dental
• Fully paid 12 week maternity leave
• 5 weeks of paid bonding leave for fathers and adoptive parents
• Pre‑tax Flexible Spending, Commuter and Dependent Care benefits
• Corporate wellness plan with ClassPass
• 100% company‑paid Life insurance
• 100% company‑paid STD/LTD
• Opportunities for people‑development bonuses
• An engaging and supportive environment

Here at CHOPT, we strongly encourage people of color, LGBTQA+, non‑binary people, veterans, parents, and differently‑abled individuals to apply. We are an equal opportunity employer and welcome everyone to our team.

Per state requirements and in the interest of transparency, the pay range shown below reflects our most prevalent hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on role qualifications and experience. We strive to provide locally competitive benefits which include pay, growth and developmental opportunities, health care, paid time off, and additional offerings.

Hiring Range Minimum

$65,000 annually

Hiring Range Maximum

$85,000 annually

If you need reasonable accommodations at any point in the application or interview process, please let us know.

We participate in eVerify.

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• 401(k)
• Employee discount
• Paid training