Restaurant General Manager

Wingstop; Carencro (LA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Free staff meals

Additional employee discounts

Flexible schedules

Internal career growth opportunities

Job summary

Wingstop in Carencro, Louisiana is looking for a full-time General Manager to lead our restaurant operations. As the General Manager, you will work closely with the District Manager to ensure exceptional customer service and manage the team effectively. Ideal candidates will have a minimum of 2 years supervisory experience in a restaurant setting, a Manager Food Handler Certification, and a strong focus on operational results. This position offers free staff meals, flexible schedules, and opportunities for advancement.

Qualifications

• Minimum of 2 years of previous food service, retail or restaurant supervisory experience.
• Manager Food Handler Certification required.
• Strong work ethic, flexible schedule, including weekends and nights.

Responsibilities

• Oversee daily operations and manage the front- and back-of-house team.
• Responsible for recruiting, selecting, orienting, and training team members.
• Communicate effectively with the District Manager regarding operational issues.
• Maintain safe, secure, and healthy facility environment.

Skills

Guest service mentality

Leadership skills

Operational management

Problem-solving

Time management

Flexibility

Job description

Wingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.

What We Offer

• Free staff meals!
• Additional employee discounts
• Flexible schedules
• Internal career growth opportunities

We are looking for excellent full-time General Manager candidates to join our management team. The primary role of the General Manager is to work in tandem with the District Manager to oversee daily operations of the store, provide exceptional customer service and proactively manage the front- and back-of house team. The ideal candidate is focused on excellent customer service and operational results, has demonstrated restaurant leadership experience, and a passion for growing the business.

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Additional Information

• Restaurant experience is required
• Manager Food Handler Certification required
• PTO/Vacation
• Free Meals
• Excellent Opportunities for Advancement

Key Skills/Abilities

• Guest service mentality; genuine desire to serve guests
• Maintains a calm, tactful demeanor when dealing with difficult situations
• Ongoing learner; exhibits insatiable curiosity and interest in self‑improvement
• Ability to measure performance, subjectively and objectively
• Cultivate attractive culture within the restaurant
• Ability to handle numerous job duties essential to running a restaurant
• Competent in key areas of responsibility which includes labor management, store operations, and customer care
• Superior leadership, organizational and time management skills
• Possesses a confident and professional demeanor; inspires trust, models best practices, and cultivates morale and teamwork among team members
• Proactive problem‑solver and decision‑maker
• Thoroughly understand the importance of good hygiene and food handling practices
• Flexible schedule required, including weekends and nights
• Strong work ethic
• Minimum of 2 years of previous food service, retail or restaurant supervisory experience

Essential Duties & Responsibilities

• Responsible for recruiting, selecting, orienting, training, assigning, scheduling team members, in partnership with the District Manager.
• Works with both the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members.
• Communicates job expectations to the staff; plans, monitors, and reviews performance of employees; plans and reviews compensation actions; enforces policies and procedures.
• Communicates in a timely and effective manner with District Manager about operational and human resources issues.
• Performs regular restaurant inspections to ensure team and restaurant is meeting standards.
• Tracks inventory and ensures accurate record keeping.
• Identifies and resolves issues with food preparation. Helps team handle customer service issues with grace, courtesy and with the goal of cultivating happy, returning customers.
• Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; proper safety procedures, to include, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations; maintaining security systems.
• Accomplishes company goals by accepting ownership for accomplishing new and different job responsibilities; explores opportunities to add value to job accomplishments.