Restaurant Food Runner/Busser

Wyndham Hotels & Resorts; Miami Beach (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Food Runner to join their team. In this role, you will ensure that food orders are delivered promptly and accurately, contributing to high guest satisfaction. You'll be responsible for prepping garnishing stations, assisting with table clearing, and maintaining health code standards. This position requires a team player with excellent communication skills and the ability to thrive in a fast-paced environment. If you have a genuine Spirit of Aloha and a passion for providing exceptional service, this is the perfect opportunity for you.

Qualifications

• Must be able to communicate effectively in English.
• Ability to work various shifts and stand for long periods.

Responsibilities

• Ensure timely and accurate delivery of food orders.
• Assist with table clearing and resetting after service.
• Maintain cleanliness and organization of the work area.

Skills

Teamwork

Communication

Physical stamina

Attention to detail

Education

High School Diploma or equivalent

Job description

Compensation Type: Hourly

Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Overview

The Food Runner ensures timely delivery of orders so that food is the freshest it can be, resulting in high guest satisfaction. This position is also responsible for ensuring the order is accurate, in accordance to the Server's entry and aesthetically appealing. Food Runners will also assist with clearing tables after service and resetting. Strives to maintain health code standards of food handling.

Responsibilities

• Report to work area on time in proper uniform
• Prep garnishing station as requested by the chefs at the beginning of the shift
• Deliver food timely and accurately as requested by the servers and prepared by the chefs
• Being knowledgeable of all menu items and ingredients contained in the food
• Able to accurately interpret server’s requests and ask for clarification as needed
• Ensure that the table is properly set up for the next course
• Being able to deliver food accurately to the proper location and seat without auctioning
• Ensure that the food is properly described to guests as it is delivered.
• Assist on cleaning, detailing and resetting tables
• Ensure that work area is kept neat, organized and detailed during the shift
• Additional projects assigned by the manager
• Attend departmental meetings

Qualifications

• Speaks, reads and writes in the English language.
• Available and willing to work a variety of shifts including days, evenings, weekends and holidays.
• Team player able to effectively coordinate service with servers and bussers
• Ability to stand/walk for extended periods of time and engage in considerable physical activity on a consistent basis.
• Ability to lift/carry up to 30 lbs and navigate through a crowded space.
• Neat and professional appearance, a genuine Spirit of Aloha, and desire to work with the public.
• TB clearance required.
• As a condition of employment, candidate must be able to satisfy all pre-employment screenings, such as criminal background checks, drug screening, and personal and professional references.