Restaurant Food Runner

Loews Hotels & Co; Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Uniforms provided

On-site parking

Meal benefits

Training & development

Job summary

Loews Kansas City Hotel in downtown Kansas City seeks a Food Runner to ensure timely, accurate delivery from kitchen to guests, supporting smooth service and clear communication between front- and back-of-house teams.

The role requires strong teamwork, a calm demeanor under pressure, and the ability to lift heavy trays. We offer competitive benefits and growth opportunities within Loews Hotels & Co.

Qualifications

• Required: Ability to lift and carry heavy trays and navigate crowded spaces.
• Excellent communication and teamwork skills.
• Ability to work in a fast-paced environment.
• Preferred: Prior restaurant or hospitality experience.
• High School Diploma or equivalent.

Responsibilities

• Deliver food from the kitchen to guests in an efficient, organized manner.
• Ensure accuracy of orders and proper presentation before delivery.
• Communicate course timing, modifications, and special requests to servers.
• Assist in clearing and resetting tables between courses or after guests leave.
• Support servers by restocking plates, silverware, and service items.
• Maintain cleanliness of expo lines, food stations, and service areas.
• Assist with running beverages as needed.
• Answer basic guest questions or direct them to servers.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Skills

Excellent communication

Teamwork

Fast-paced environment

Detail-focused

Reliable

Education

High School Diploma or equivalent

Job description

Loews Kansas City Hotel

Loews Kansas City Hotel offers opportunities at an 800-room hotel connected to the Kansas City Convention Center. Team members support 60,000 square feet of event space, dining outlets, an indoor lap pool and a prime downtown location near Power & Light, T-Mobile Center and the Streetcar.

Who We Are:

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits
• 401(k) & company match Paid Sick Days
• Vacation, and Holidays
• Paid Bereavement
• Paid Pet Bereavement Training & Development opportunities
• career growth Tuition Reimbursement Pet Insurance Team Member Hotel Rates
• other discounts, perks and more Uniforms provided with dry cleaning at no cost On-site parking Complimentary meals in Team Member Café while working Community volunteer opportunities

Benefits are subject to eligibility and may vary by position.

What We’re Looking For

The Restaurant Food Runner ensures timely, accurate delivery of menu items from the kitchen to guests, helping to maintain smooth service and clear communication between front- and back-of-house teams. This role is key to providing an organized, polished dining experience.

Who You Are

• Fast, efficient, and able to navigate a busy dining room
• Detail-focused with strong communication skills
• Team-oriented and calm under pressure
• Reliable and committed to accuracy and presentation
• Guest-centered with a friendly, professional demeanor
• Veterans and military spouses are encouraged to apply

What You Will Do

• Deliver food from the kitchen to guests in an efficient, organized manner
• Ensure accuracy of orders and proper presentation before delivery
• Communicate course timing, modifications, and special requests to servers
• Assist in clearing and resetting tables between courses or after guests leave
• Support servers by restocking plates, silverware, and service items
• Maintain cleanliness of expo lines, food stations, and service areas
• Assist with running beverages as needed
• Answer basic guest questions or direct them to servers
• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all mandatory training sessions and meetings
• Perform other duties as assigned

Your Qualifications

Your Qualifications Include:

• Required: Ability to lift and carry heavy trays and navigate crowded spaces
• Excellent communication and teamwork skills
• Ability to work in a fast-paced environment
• Preferred: Prior restaurant or hospitality experience
• High School Diploma or equivalent

Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart.

We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.