Restaurant Floor Manager Eataly Silicon Valley

Eataly North America; Westlake (OH); On-site; USD 65,000 - 75,000; Full time

Job summary

An established industry player is seeking a Restaurant Manager to support daily operations and lead a dynamic front-of-house team. This role involves ensuring exceptional service standards, managing staff, and overseeing compliance with health regulations. The ideal candidate will have a strong background in restaurant management, excellent communication skills, and a passion for delivering outstanding dining experiences. Join a vibrant team and enjoy a range of benefits, including a competitive salary, health insurance, and discounts at stores. This is a fantastic opportunity to thrive in a fast-paced environment and make a significant impact.

Benefits

Covered monthly parking

Daily Staff Meal

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

401K with match

Bonus program

Free family meal daily

20% restaurant and retail discounts

Classes on products and Italian cuisine

Qualifications

• 2+ years of experience managing a front-of-house restaurant team.
• Outstanding communication and leadership skills.

Responsibilities

• Assist the AGM in daily restaurant operations and staff management.
• Ensure compliance with health and safety regulations.
• Review financial information to monitor the budget.

Skills

Leadership

Communication

Problem-solving

Service Standards

Education

Food Handler’s License

Job description

Job Description

The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers, and barbacks.

1. Supports the Restaurant AGM with hiring, assigning, training, evaluating, and terminating employees.
2. Documents, investigates, escalates, and resolves all employee and guest incidents.
3. Ensures exceptional service standards are consistently met and that activities are carried out effectively.
4. Inspects dining room and storage areas to ensure compliance with health and safety regulations.
5. Estimates front-of-house food and beverage needs and supervises order intake to ensure specifications.
6. Reviews financial information such as sales, inventory, and costs to monitor the budget.
7. Meets with dining room and bar personnel to plan restaurant activities, special events, and share information.
8. Performs other duties as required or assigned.

Qualifications:

• 2+ years of experience leading or managing a front-of-house restaurant team (highly preferred).
• Understanding of steps of service.
• Outstanding communication, leadership, and problem-solving skills.

Salary: The annual salary for this role is $65,000 - $75,000 plus merit increase and bonus.

Job Requirements:

• Availability to work onsite with a flexible schedule, often including evenings, weekends, and holidays.
• Ability to lift up to 50 pounds.
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting.
• Food Handler’s License required.

Benefits and Perks:

• Full-time: Covered monthly parking within Westfield Valley Fair.
• Daily Staff Meal.
• Medical, Dental, Vision Insurance.
• Paid Time Off.
• Paid Parental Leave.
• 401K with match or RRSP.
• Bonus program.
• Free family meal daily.
• 20% restaurant and retail discounts at Eataly North America stores.
• Classes on products and Italian cuisine.
• Referral bonus program.
• And more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability, or any other characteristic made unlawful by applicable laws. Eataly also prohibits harassment based on these categories. It is also Eataly’s policy to comply with all applicable laws regarding consideration of unemployment status, salary history, credit/bankruptcy, and criminal background/conviction history in hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.