Restaurant Floor Manager

The Stray Dog Bar & Grill; New Buffalo (MI); On-site; USD 45,000 - 55,000; Full time

Job summary

A vibrant restaurant is seeking a dedicated Restaurant Floor Manager to oversee operations and ensure exceptional service. The ideal candidate will have strong leadership skills, a passion for hospitality, and at least 2 years of management experience in the restaurant industry. Join a team that prioritizes positivity and customer satisfaction in a thriving environment, with competitive pay and several benefits.

Benefits

Competitive base pay.

Health insurance after probationary period.

Paid Time Off (PTO).

Restaurant closure on Thanksgiving, Christmas Eve, and Christmas Day.

Qualifications

• At least 2 years of restaurant management experience.
• Availability during days, evenings, weekends, and holidays.
• Proficient in food and beverage safety and service techniques.

Responsibilities

• Provide outstanding service and manage guest experiences.
• Supervise restaurant operations and team performance.
• Delegate tasks and ensure smooth workflow.

Skills

Communication

Organization

Leadership

Kindness

Cash-handling skills

Job description

Job Title:Restaurant Floor Manager

Job Type:Full-time, seasonal and year-round

The Stray Dog Bar & Grill is looking for a passionate and experienced Restaurant Floor Manager to join our team! The ideal candidate will be team-oriented, hardworking, and ready to lead by a positive example. Pay is commensurate with experience.

Essential Functions and Duties:

• Provide a warm welcome and ensure each guest in your assigned section of the restaurant receives prompt, outstanding service.
• Reconcile any guest complaints to the satisfaction of the customer.
• Be familiar with and reinforce company policies, procedures, standards, and guidelines.
• Help recruit, train, and monitor performance of team members according to company policies and procedures, providing correction and disciplinary action as necessary.
• Supervise a busy floor and lead team members by example to promote a positive, upbeat work environment.
• Follow cash-handling and reconciliation procedures of the restaurant.
• Delegate tasks to team members in cleaning and organizing the restaurant, including dining areas, service stations, front of house, and employee areas.
• Perform opening and closing tasks to ensure smooth operations.
• Bridge communication between front of house and back of house team members and provide assistance to Kitchen Managers and General Managers where needed.

Required Skills and Abilities:

• At least 2 years of restaurant management experience.
• Availability during days, evenings, weekends, and holidays.
• Strong skills in communication, organization, leadership, and kindness.
• Proficient in food and beverage safety and service techniques.
• Ability to supervise employees effectively and ensure positive guest experiences.
• Cash-handling skills and knowledge of POS Systems (Squirrel preferred).

Job Benefits:

• Competitive base pay.
• Restaurant closure on Thanksgiving, Christmas Eve, and Christmas Day.
• Health insurance after probationary period
• PTO

Authorization, Certification and At-Will Employment Agreement

I certify that I have personally completed this application. I declare that the information provided in this employment application is true and complete and I understand that any false information or significant omissions may disqualify me from further consideration for employment and may be justification for my dismissal from employment if discovered at a later date. I agree to immediately notify this company if I should be convicted of a crime while my job application is pending or during my employment, if hired.

I understand that I shall be required to provide documentation establishing my legal authorization for employment within the first three days of my employment.

I authorize this company to make an investigation of all information contained in this employment application and I release from liability all companies and corporations supplying such information. I understand any false answers, statements, or implications made by me on this application or other required documents shall be considered sufficient cause for denial of employment or discharge.

I specifically authorize and direct my current and former employers to supply employment-related information to this company and do hereby release my current and former employers from liability for providing information to this company.

Upon termination of my employment for whatever reason, I release this company from all liability for supplying any information concerning my employment to any potential employer.

I authorize this company, if applicable, to request a copy of my credit report, motor vehicle driving record, and any other investigative report deemed necessary through various third party sources. As required by law, upon request within a reasonable period of time, I will be notified as to the nature and scope of such investigations.

If applicable, I also agree to submit to any drug test required of me, whether prior to my employment or if employed by this company at any time thereafter.

At-Will Employment Agreement

I understand and agree that nothing contained in this application, or conveyed during any interview is intended to create an employment contract between the company and me. In addition, I understand and agree that if you employ me, in consideration of my employment, my employment and compensation will be at-will, for no definite period of time, and may be terminated at any time, for any reason, or for no reason at all. I understand that only the company’s managing member is authorized to change the employment-at-will status and such a change can only be done in writing. I have read, understand, and agree to the above.