Restaurant Floor Manager

Eataly; Dallas (TX); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid PTO

Parental leave

401K match

Bonus program

Free family meal

Employee discounts

Product classes

Referral bonus

Job summary

Eataly Dallas is seeking a Restaurant Manager to support day-to-day operations of our full-service Italian dining venue. You will assist the Restaurant AGM, supervise front-of-house staff, and help uphold exceptional service standards.

With 2+ years in front-of-house leadership, you will manage staffing, training, and guest relations, while monitoring budget and inventory. A hospitality degree is preferred and knowledge of Italian cuisine and beverages is highly valued.

Qualifications

• 2+ years of leading or managing a front-of-house restaurant team.
• Understanding of steps of service.
• Outstanding communication, leadership and problem-solving skills.
• Bachelor's Degree or Associate Degree in Restaurant Management or Hospitality preferred.
• Knowledge of Italian cuisine and beverage highly preferred.

Responsibilities

• Assist in day-to-day operations of full-service restaurant.
• Support hiring, training, evaluating and termination.
• Document, investigate, escalate and resolve incidents.
• Ensure exceptional service standards are consistently met.
• Inspect dining room and storage for health and safety compliance.
• Estimate front-of-house food and beverage needs and supervise orders.
• Review sales, inventory and costs to monitor budget.
• Plan restaurant activities and events with staff.
• Perform other duties as required.

Skills

Front-of-house leadership

Steps of service

Communication skills

Leadership and problem-solving

Hospitality knowledge

Education

Bachelor's or Associate degree in Restaurant Management or Hospitality

Job description

• The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly's full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.
• Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
• Documents, investigates, escalates and resolves all employee and guests incidents
• Ensures exceptional service standards are consistently met and that activities are carried out effectively
• Inspects dining room and storage areas to ensure compliance with health and safety regulations
• Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
• Reviews financial information such as sales, inventory and costs to monitor budget
• Met with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
• Performs other duties as required or assigned

• 2+ years of experiencing leading or managing a front-of-house restaurant team
• Understanding of steps of service
• Outstanding communication, leadership and problem-solving skills
• Bachelor's Degree or Associate's Degree in Restaurant Management or Hospitality preferred
• Knowledge of Italian cuisine and beverage highly preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Food Handler's License preferred

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Compensation : The annual compensation for this position is $60k - 65k per year

Eataly is an equal employment opportunity employer. It is the Company's policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly's policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.