Restaurant Catering Coordinator

McAlister Inc; Auburn (AL); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Paid Time Off

401(k) with generous match

Flexible hours

Discounted meals

Free Wellness Services

Job summary

McAlister’s Deli is seeking a Catering Coordinator to coordinate catering operations, ensure excellent customer service, and partner with the catering team to track and grow future catering sales. You will work closely with the restaurant management team to fulfill orders from receipt to delivery.

The ideal candidate has strong organizational and communication skills, can direct others, and thrives in a fast-paced environment. Competitive benefits and advancement opportunities are available.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Executes full-cycle catering order fulfillment from receipt to payment and delivery.
• Organizes all catering orders around production, delivery, and follow-up.
• Partners with management to ensure products and resources meet demand.

Skills

Communication

Organizational skills

Customer service

Education

High School diploma or equivalent

Job description

MCALISTER’S CATERING COORDINATORDepartmentRestaurant OperationsReports toRestaurant General ManagerJob Type Non-ExemptEducation: High School Diploma or equivalentOverall responsibilityThe Catering Coordinator (CC) plays a vital role in the deli with the responsibility to coordinate catering operations according to company standards, provide excellent customer service and partner with the catering team to track and build future catering sales. This person must possess high organizational skills, great communication skills and be able to direct others to support the fulfillment of catering orders. The Catering Coordinator will work closely with the restaurant management team and the Area Catering Manager.Key areas of responsibility include the following. Other duties may be assigned.Executes the full-cycle fulfillment of catering orders from receipt of an order to execution, payment, and delivery.Organizes all catering orders in the restaurant around production, delivery, and follow-up. Partners with management to ensure that appropriate product and resources are planned and available to meet demand.Builds catering sales within the restaurant by performing customer call-backs and building customer relationships.Performs the data entry of all catering customers into the centralized catering database.Maintains a register for payment of catering orders in accordance with cash management policy.Assists in the operations of the restaurant as needed.Physical Requirements:Must be able to work in a fast paced, high energy, and physically demanding environment.Must have the stamina and ability to work 40 hours a week. Must be able to occasionally work more than a 50 hour work week during short management staff situations.Must be able to spend 90% of working time standing.Must be able to spend 10% of working time sitting.Will be required to use all sensory capabilities such as: vision, hearing, tasting, smelling, touching, and speaking.Will be required to use physical capabilities such as: walking, bending, kneeling, handling, hand flexibility, reaching, squatting, crawling, lifting, climbing, and stooping.Must be able to carry loads greater than 35 pounds and be able to transport up to 70 pounds regularly.Must be able to communicate clearly with our Guests in the primary language of the restaurant, specific to location. (Primarily English).The Catering Coordinator is required to have reliable transportation to meet the delivery and marketing requirements.ABOUT OUR BENEFITS:Along with a positive, fast-paced, and rewarding work environment, we offer competitive benefits to support our associates through offerings such as:Paid Time OffFree Wellness Services401(k) with Generous Match for Those 21 and OlderFlexible HoursPromotion From WithinDiscounted MealsFree Branded SwagSafety Shoe Purchase ProgramGym Membership DiscountsAccess to Advanced PayAffordable Lifestyle and Wellbeing BenefitsTips, and More!This is for a position at a McAlister’s Deli corporate location