Catering Coordinator

Applebee's; Crestview (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation

Healthcare benefits

Paid training

Complimentary meals

Daily pay option

Opportunities for advancement

Job summary

Workstream in Crestview, Florida, is seeking a Catering Coordinator to manage catering operations and drive guest satisfaction. Responsibilities include managing catering from sales to execution, maintaining systems, developing team members, and fostering customer relationships. Ideal candidates have at least 1 year of experience in the casual restaurant industry and strong communication skills. The role requires flexibility and the ability to work varied hours, ensuring top-quality service that upholds McAlister’s standards.

Qualifications

• Minimum of 1 year’s experience in the Casual Restaurant industry is required.
• Servsafe License preferred, or able to obtain a State-approved license.
• Strong knowledge of team leadership and the ability to develop goals.

Responsibilities

• Execute catering operations with confidence and professionalism.
• Manage all aspects of catering operations from sales to execution.
• Build lasting customer relationships and contribute to a positive culture.

Skills

Team leadership

Communication skills

Organizational skills

Customer service

Attention to detail

Education

High School Diploma or GED

Job description

What You’ll Get (Benefits)

• Competitive compensation – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Complimentary meals while on duty – Great food brings us together!
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization – Join a team that encourages building lifelong friendships and memories.

What You’ll Do (Responsibilities)

We're passionate about bringing people together with genuine hospitality and that "little something extra". We strive to provide our guests with the feeling of a warm welcome, friendly conversation or just being there to lend a helping hand. We may be in the food industry, but we're in the people business. We are the host of hundreds of get-togethers every day, and we take that responsibility very seriously.

As a Catering Coordinator at McAlister’s Deli, you’ll be responsible for executing catering operations with confidence and professionalism while driving guest satisfaction and business growth. You’ll manage all aspects of catering—from sales and client retention to event execution and community outreach—serving as a brand ambassador both inside and outside the restaurant. In this role, you’ll maintain company catering systems, develop and train team members, and work closely with your General Manager and MMC to ensure seamless service. With strong organizational skills and a polished, outgoing presence, you’ll build lasting customer relationships, generate new business, and contribute to a positive team culture. Your success will be measured by your ability to meet or exceed sales goals, deliver exceptional guest experiences, and uphold McAlister’s standards of quality and service.

What You’ll Bring (Requirements)

• A minimum of 1 year’s experience in the Casual Restaurant industry is required. Experience in hotel catering, coffee service, banquet operations, assistant management, food production, or bartending is a plus.
• High School Diploma or GED, preferred.
• Servsafe License preferred, or able to obtain a State-approved license – must be maintained per State Mandates.
• Available Monday-Friday: 9-3 pm (ability to work flexible hours, early mornings for breakfast catering or weekends/evenings for events).
• Have a reliable form of personal transportation, a valid license and insurance, and the ability to pass a background check.
• Strong knowledge of team leadership, developing goals and action plans for personal/professional growth.
• Maintain a well-groomed appearance and follow uniform standards.
• Remain calm in a fast‑paced atmosphere and demonstrate a high level of organization, attention to detail, and a sense of urgency.
• Display a positive and outwardly friendly attitude towards all guests – Live the McAlister’s Touch.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands a restaurant environment holds.

2100 South Ferdon Boulevard, Crestview, FL, 32536