Restaurant Captain - Shift Supervisor

MOD SUPER FAST PIZZA, LLC.; Prince Frederick (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading pizza chain in Prince Frederick is seeking a Shift Supervisor to lead their team in delivering exceptional customer experiences. The role involves coaching staff, ensuring operational standards are maintained, and creating a positive atmosphere. The ideal candidate will have a minimum of one year in restaurant leadership, with strong skills in customer service and team motivation. Join a company that values personal growth and community involvement.

Benefits

Paid Sick Time

Paid Vacation of 5 days per year

FREE pizza, salad, and beverages

Discounted gym membership

Free counseling sessions

Medical, dental and vision insurance

401(k) retirement

Qualifications

• Minimum of 1 year of customer service or restaurant leadership experience.
• Ability to motivate and train front line employees.
• Must be at least 18 years old.

Responsibilities

• Lead the Squad Crew to deliver pizzas and salads.
• Coach Shift Supervisors to maintain energy and positivity.
• Demonstrate knowledge of Operational Standards.

Skills

Customer service

Leadership

Coaching and training

Strategic thinking

Job description

MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.

Because at MOD we don’t just make pizzas. We make pizzas that make the world a better place – a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and where pizza powers possibility.

Compensation: $17.00-$17.00 per hour plus tips.

• Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable)
• Paid Vacation of 5 days per year, accruing at 1.54 hours per pay period
• FREE pizza, salad, and beverages
• Discounted gym membership
• Free counseling sessions
• Medical, dental and vision insurance eligibility based on hours worked
• 401(k) retirement

Summary

As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform where everyone can experience pizza that is personal.

You will lead the making of pizzas for the veggie lovers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalists. Together we’re creating an experience where pizza is personal, and everyone belongs.

Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means supporting our employees reaching for what’s possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.

Key Responsibilities

• Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
• Help create a MOD vibe that our customers expect
• Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
• Demonstrate, train and coach Squad in all methods for accomplishing store tasks
• Demonstrate knowledge of all Operational Standards and resources
• Partner with General Manager to engage the board community of our restaurant

Required Qualifications

• Minimum of 1 year of customer service or restaurant leadership
• Experience successfully leading, coaching, training, and motivating front line employees
• Ability to think strategically and act tactically
• Ability to stay calm and focused in busy restaurant operations
• Must be at least 18 years old

At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is also a social movement.

MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact [e-mail].