Restaurant Busser

Cheeca Lodge and Spa; Islamorada (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Time Off

401(k) plan

Health insurance (dental/vision)

Short Term Disability

Employee discounts

Flexible spending accounts

Life insurance

AD&D insurance

Job summary

Northwood Hospitality LLC is seeking a Restaurant Busser for Cheeca Lodge and Spa in Islamorada, FL. The role focuses on restocking and replenishing food-service supplies, assisting the wait staff, and maintaining a clean and attractive dining area to enhance guest satisfaction.

You will greet guests, clear and reset tables, transport used items to the dishwashing area, and ensure a well-stocked bus station while upholding health standards and a professional demeanor.

Qualifications

• Ability to understand and speak basic English.
• Professional demeanor and commitment to high-quality guest service.
• Ability to walk, stand, and carry plates, glassware, and silverware from the dining tables to the dishwashing room.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Warmly greet guests upon arrival.
• Clear used tableware and transport to designated areas.
• Wipe tables, chairs, and clean floors around tables.
• Reset tables to established standards for new guests.
• Move full tubs of used items to the dishwashing area for cleaning.
• Maintain a clean, well-stocked bus station.
• Distribute cleaned dishes and utensils to service stations.
• Polish glassware and silverware.
• Check tables for missing items and address discrepancies.
• Maintain a clean and presentable restaurant environment.
• Retrieve clean linens and stock service stations.
• Keep work area clean per health standards.
• Attend team briefings and maintain professional appearance.
• Maintain friendly, courteous demeanor and resolve inquiries with supervisor.
• Promote hotel amenities and services to guests using knowledge and selling techniques.

Skills

Basic English

Professional demeanor

Walk/stand/carry tableware

Fast-paced environment

Job description

Job Description

Job Summary:

The Restaurant Busser at Cheeca Lodge and Spa plays a vital role in ensuring a smooth and enjoyable dining experience for our guests. With efficiency and a welcoming demeanor, you will graciously restock and replenish food-service supplies, assist the wait staff, and maintain the cleanliness and presentation of our restaurant. If you are dedicated to providing exceptional guest service and thrive in a dynamic hospitality environment, we invite you to join our team.

Job Responsibilities:

• Warmly greet and make all guests feel welcome upon their arrival at the restaurant.
• Clear all used tableware, napkins, and refuse from tables and transport them to designated areas.
• Wipe tables, chairs, and clear debris and crumbs from floor areas surrounding each table.
• Reset tables in accordance with established standards to seat new guests as quickly as possible.
• Remove full tubs of used items from bus stations to the dishwashing area for cleaning.
• Maintain a clean, well-stocked, and orderly bus station at all times to enhance efficiency and productivity.
• Retrieve cleaned dishes, glassware, and utensils from the dishroom and distribute them to each service station to ensure a ready supply for restaurant use.
• Polish glassware and silverware to maintain their cleanliness and presentation.
• Examine each table for missing items and promptly replace or address any discrepancies.
• Maintain a clean, presentable, and attractive restaurant environment.
• Clean floors as requested.
• Retrieve clean linens at the beginning of the shift and as needed during the shift, folding them as specified by established standards and ensuring proper stocking levels in the service stations.
• Keep the work area clean and in compliance with Board of Health standards.
• Attend team briefings when relevant and maintain a professional appearance at all times.
• Maintain a friendly, cheerful, and courteous demeanor, ensuring guest satisfaction by responding positively to inquiries and resolving issues or complaints with the assistance of a supervisor.
• Promote hotel amenities and services to guests using your personal knowledge and effective selling techniques.

Requirements:

• Ability to understand and speak basic English required
• Professional demeanor and commitment to high-quality guest service.
• Ability to walk, stand, and carry plates, glassware, and silver ware from the dining tables to the dishwashing room.
• Ability to work effectively in a fast-paced environment.

Benefits for Full-Time Employees:

• Paid Time Off and 8 Paid Holidays
• 401(k) retirement plan with employer matching.
• Comprehensive dental, health, and vision insurance.
• Employer Paid Short Term Disability
• Employee discounts at Northwood Hotels.
• Flexible spending and health savings accounts.
• Life insurance coverage.
• Accidental Death & Dismemberment (AD&D) insurance.

Join our team and become a part of the Cheeca Lodge and Spa family, where you'll enjoy working in a stunning beachside location while delivering exceptional dining experiences to our valued guests.

Source: Northwood Hospitality